---
title: "HomeSet Deliveries Case Study"
url: "https://www.upperinc.com/success-stories/homeset-deliveries-furniture-delivery-company/"
date: "2026-04-08T13:50:04+00:00"
modified: "2026-04-28T13:56:37+00:00"
author:
  name: "Riddhi Patel"
word_count: 1539
reading_time: "8 min read"
summary: "Home
               Customer Stories
               HomeSet Deliveries
          
        
    
      
         
            HomeSet Deliveries Saved $36K Per Month by Cutting Failed Furnit..."
description: "HomeSet Deliveries reduced failed furniture deliveries from 22% to 5.5%, saving $36K/month in reattempt costs using Upper Route Planner."
language: "en"
schema_type: "WebPage"
---

# HomeSet Deliveries Case Study

_Published: April 8, 2026_  
_Author: Riddhi Patel_  

## HomeSet Deliveries Saved $36K Per Month by Cutting Failed Furniture Deliveries from 22% to 5.5% with Upper

A 20-truck white-glove furniture delivery company in Minneapolis replaced Excel-based routing and driver phone calls with automated customer notifications, capacity-aware route optimization, and photo proof of delivery, turning a $1,700-per-day failed delivery problem into a competitive advantage that landed a ninth retail partner.

  ![HomeSet Deliveries logo](https://www.upperinc.com/wp-content/uploads/2026/04/homeset-deliveries-client-logo.png) In Conversation with Ravi Patel, Dispatch Manager, HomeSet Deliveries


---

_View the original post at: [https://www.upperinc.com/success-stories/homeset-deliveries-furniture-delivery-company/](https://www.upperinc.com/success-stories/homeset-deliveries-furniture-delivery-company/)_  
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_Generated: 2026-04-28 13:56:39 UTC_