---
title: "InstallPro Case Study"
url: "https://www.upperinc.com/success-stories/installpro-case-study/"
date: "2026-04-13T07:18:51+00:00"
modified: "2026-04-13T07:19:21+00:00"
author:
  name: "Riddhi Patel"
word_count: 1650
reading_time: "9 min read"
summary: "Home
     Customer Stories
     InstallPro





InstallPro Eliminated Double-Bookings, Cut Late Arrivals by 83% with Upper
A Charlotte appliance delivery and installation company managing ..."
description: "InstallPro eliminated double-bookings, cut late arrivals from 30% to 5%, and added one extra installation per crew daily using Upper Route Planner."
keywords: "InstallPro Case Study"
language: "en"
schema_type: "WebPage"
---

# InstallPro Case Study

_Published: April 13, 2026_  
_Author: Riddhi Patel_  

## InstallPro Eliminated Double-Bookings, Cut Late Arrivals by 83% with Upper

 A Charlotte appliance delivery and installation company managing 12 two-person crews replaced an Outlook-based scheduling system with duration-aware route optimization, ending the double-bookings that cost them callbacks and giving customers accurate 2-hour arrival windows. ![InstallPro](https://www.upperinc.com/wp-content/uploads/2026/04/InstallPro-Company-Logo.png) In Conversation with Derek Simmons, Operations Manager, InstallPro


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_View the original post at: [https://www.upperinc.com/success-stories/installpro-case-study/](https://www.upperinc.com/success-stories/installpro-case-study/)_  
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