---
title: "Pacific Provisions Case Study"
url: "https://www.upperinc.com/success-stories/pacific-provisions-wholesale-food-distributor/"
date: "2026-04-06T22:30:34+00:00"
modified: "2026-04-15T13:43:48+00:00"
author:
  name: "Riddhi Patel"
word_count: 1757
reading_time: "9 min read"
summary: "Home
Customer Stories
Pacific Provisions





Pacific Provisions Cut Delivery Window Violations by 79%, and Protected a $180K Account with Upper
A 20-driver wholesale food distributor serv..."
description: "See how Pacific Provisions cut receiving window violations from 15% to 3.2% and equalized workloads across 20 drivers using Upper Route Planner."
language: "en"
schema_type: "WebPage"
---

# Pacific Provisions Case Study

_Published: April 6, 2026_  
_Author: Riddhi Patel_  

## Pacific Provisions Cut Delivery Window Violations by 79%, and Protected a $180K Account with Upper

A 20-driver wholesale food distributor serving 600+ restaurants across three states replaced legacy driver-owned routes with optimized workload balancing, gained GPS visibility that drivers couldn’t disable, and reduced “receiving window” violations from 15% to 3.2% per week.

 ![Pacific Provisions logo](https://www.upperinc.com/wp-content/uploads/2026/04/pacific-provisions-logo.png) In Conversation with Tony Callahan, Dispatch Manager, Pacific Provisions


---

_View the original post at: [https://www.upperinc.com/success-stories/pacific-provisions-wholesale-food-distributor/](https://www.upperinc.com/success-stories/pacific-provisions-wholesale-food-distributor/)_  
_Served as markdown by [Third Audience](https://github.com/third-audience) v3.5.3_  
_Generated: 2026-04-15 13:43:50 UTC_