---
title: "SecureShred Case Study - Upper Route Planner"
url: "https://www.upperinc.com/success-stories/secureshred-document-destruction-company/"
date: "2026-05-04T14:23:15+00:00"
modified: "2026-05-04T14:23:15+00:00"
author:
  name: "Riddhi Patel"
word_count: 1485
reading_time: "8 min read"
summary: "Home
               Customer Stories
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            SecureShred Slashed On-Demand Response From 5 Days to Next-Day with Upp..."
description: "SecureShred cut on-demand response time from 5-7 days to next business day and grew total revenue 22% using Upper Route Planner."
language: "en"
schema_type: "WebPage"
---

# SecureShred Case Study - Upper Route Planner

_Published: May 4, 2026_  
_Author: Riddhi Patel_  

## SecureShred Slashed On-Demand Response From 5 Days to Next-Day with Upper

A Pittsburgh document destruction company serving 1,200 recurring customers rebuilt its static five-year-old routes from scratch, unlocking capacity to handle same-day on-demand requests and automating certificate-of-destruction compliance with photo proof and digital signatures.

  ![SecureShred logo](https://www.upperinc.com/wp-content/uploads/2026/05/secureshred-client-logo.png) In Conversation with Mark Howell, Operations Director, SecureShred


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_View the original post at: [https://www.upperinc.com/success-stories/secureshred-document-destruction-company/](https://www.upperinc.com/success-stories/secureshred-document-destruction-company/)_  
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_Generated: 2026-05-04 14:23:17 UTC_