Simplify Route Management Like Never Before
See the Impact: Real Business Gains
28%
More Stops Per Day
95%
Customer Satisfaction Score
20%
Reduced Carbon Footprint
See How It Works
Import Stops With Ease
Easily import delivery addresses via a spreadsheet or sync with Shopify, WooCommerce, or other integrated platforms. Upper organizes all your stops in one place, eliminating manual entry errors and saving you precious time.
Optimize Routes in Seconds
Cut delivery costs with smart optimization considering driver schedules, real-time traffic, historical patterns, delivery windows, vehicle capacity, and service zones. Upper creates efficient routes, ensuring drivers spend less time on the road and complete deliveries faster.
Assign and Dispatch Effortlessly
Forget about paper manifests— easily assign optimized routes to your drivers with custom instructions. Drivers receive clear, detailed routes directly on their mobile drive app, with options for in-app navigation or their preferred GPS, that are not present when you customize route on Google Maps .
Track Your Fleet in Real-Time
Stay in the know, always with live GPS tracking. See where your drivers are, get updated ETAs, and ensure everything is running smoothly. With real-time visibility, you can proactively respond to changes and stay in control of your operations.
Adapt Routes on the Go
Handle last-minute changes like adding, deleting, or reordering stops with a simple drag-and-drop interface. Instantly update routes for your drivers, helping them stay efficient and on track, no matter what changes arise.
Keep Customers Updated Automatically
Enhance customer satisfaction with automated notifications. Upper sends delivery status updates, including tracking links, so your customers know exactly when to expect their package. This transparency builds trust and reduces “Where’s my package?” calls.
Capture Proof of Delivery
Drivers collect digital signatures, photos, and notes right in the driver app. Access this information securely whenever you need it. Resolve disputes quickly, maintain transparency, and prove your stellar service with every delivery.
Analyze and Improve Daily
Review end-of-day reports to see how your team performed. Track delivery performance, efficiency rates, and driver metrics to identify any issues and pinpoint areas for improvement. Upper’s analytics help you fine-tune your operations over time.
Understanding Upper’s Capabilities
Flexible Import Options
Add stops via spreadsheet import, manual entry, or integration with e-commerce platforms.
Smart Route Optimization
Create efficient routes in seconds. Import stops easily and optimize for time or distance.
Multi-Vehicle Planning
Plan routes for multiple vehicles simultaneously. Maximize your fleet’s efficiency effortlessly.
Time Window Management
Meet customer expectations by scheduling deliveries within preferred time slots.
Priority Stop Handling
Ensure critical deliveries are made on time. Easily prioritize urgent stops in your routes.
Capacity Planning
Optimize vehicle loads to maximize efficiency for both pickups and deliveries.
Customizable Zones
Define delivery areas to strategically allocate resources and comply with local regulations.
Contact Book Management
Easily store and access contact information to streamline address management.
Curbside Delivery
Enhance convenience with curbside pickups. Streamline deliveries for busy customers.
Parcel Info
Locate parcels quickly in the vehicle. Reduce search time and improve delivery efficiency.
Easy Dispatching
Assign routes instantly. Send optimized routes to the driver’s mobile app with a single click.
Route Swapping
Handle unexpected changes smoothly. Effortlessly swap routes between drivers when needed.
Driver app
Equip drivers with an app to manage routes, communicate, and navigate easily.
Real-Time Tracking
Know where your drivers are and how they’re progressing. Adjust routes on the fly as needed.
Driver App Navigation
Guide drivers efficiently. Provide turn-by-turn directions without leaving the Upper app.
Driver-Dispatcher Chat
Stay connected on the go. Enable seamless communication between office and field teams.
Customer Notifications
Keep customers informed with automated SMS and email updates on their delivery status.
Proof of Delivery
Capture photos, signatures, and notes for seamless proof of delivery documentation.
Analytics Dashboard
Improve continuously. Track key metrics and generate insightful reports to optimize operations.
API Integration
Seamlessly connect with third-party platforms to ensure smooth operations.
Dynamic Rerouting
Adjust routes in real-time to keep deliveries on track despite unexpected changes.
