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From basic route planning to advanced traffic-aware automation and zone-based routing, choose the plan that drives the best ROI for your business.
Send real-time updates to customers via SMS about their delivery status. (SMS rates vary by country, see pricing details)
Allow customers to track their deliveries live on a map for greater transparency.
Provide drivers with turn-by-turn directions within the app to optimize routes.
Maximize vehicle efficiency by optimizing the load capacity for each delivery route.
Enable your drivers to scan barcodes on shipment labels to simplify order tracking and validate deliveries.
The maximum number of stops allowed in a single optimized route.
The maximum number of routes you can create and save within a billing cycle.
The number of unique driver accounts you can add to your team.
Total number of customers or stops you can save in your address book for quick access.
How long we store your historical route data and reports before they are archived.
Upload hundreds of stops instantly using Excel or CSV files.
Set the estimated time a driver needs to spend at each stop for accurate scheduling.
Insert new urgent stops into an active route without disrupting the existing schedule.
Flag stops that do not require the driver to leave the vehicle.
Set specific constraints to prioritize VIP customers to ensure they are serviced first.
Define when each stop should be completed. Routes optimize around your time constraints.
Record exactly where the parcel is located in the vehicle or capture a photo of the parcel before delivery.
Specific guidance on how to load the vehicle based on stop order (e.g., First In, Last Out).
Automatically schedule routes that repeat daily, weekly, or monthly.
Set advanced constraints like driver-customer matching, vehicle restrictions, required skills per stop, or delivery priorities. Your routes follow your business logic automatically.
The core algorithm that calculates the fastest or shortest path for unlimited stops.
Choose your priority: shortest distance to save gas, or shortest time to speed up delivery.
Routes are calculated using historical traffic data to provide realistic arrival times.
Manually move a stop on the timeline and instantly recalculate the ETA for all subsequent stops.
Automatically split a list of stops across multiple drivers to balance the workload perfectly.
Create and manage different vehicle profiles with specific attributes.
Ensure routes never exceed a vehicle’s weight or volume limits.
Set custom vehicle height and width restrictions for route planning.
Draw territories on the map to assign specific drivers to specific neighborhoods or keep them out of specific areas.
Send optimized routes directly to your drivers’ mobile apps with a single click.
A real-time list view of every stop, status, and ETA for the dispatcher.
Add business-specific fields to manifests – order IDs, special instructions, package details, and more.
Visual Gantt-chart style view to monitor driver progress against the planned schedule.
Push changes to a driver’s route instantly, even after they have left the depot.
Let the system suggest the best driver for a route based on location and availability.
Automatically text customers when the driver starts the route, is nearby, or completes the delivery.
Send customers a link to track their driver’s approach in real-time on a map.
Send delivery confirmations and ETAs via email.
Customize the tracking link with your company logo and colors for a professional look.
Prevent SMS/Emails from being sent during odd hours (e.g., late at night).
Notifications come from your company number or email, not a generic sender.
Trigger “You are next” notifications automatically when the driver enters a specific radius of the customer.
Native mobile apps for drivers to manage tasks, collect proof, and navigate.
Seamless integration with Google Maps, Apple Maps, and Waze.
A clean, ordered list of stops for the driver with all necessary customer details.
Drivers can navigate directly within the app or launch their preferred external map.
Secure messaging between dispatchers and drivers to resolve issues quickly.
Review the exact path a driver took to identify unauthorized stops or detours in real time.
Control what drivers can see and do within the app (e.g., hide pricing, prevent route editing).
Digital timesheets that record when drivers clock in, start routes, and clock out.
Collect digital signatures from customers directly on the driver’s phone.
Drivers can add specific notes about the drop-off (e.g., “Left at back door”).
Mandate photos for successful delivery, useful for “safe place” drop-offs.
Scan package barcodes to verify the right item is being delivered to the right stop.
Every POD is automatically stamped with the precise GPS location and time of delivery.
Add custom POD fields beyond signatures and photos – item counts, condition notes, IDs, and more.
Automatically sync orders from your Shopify store into routes.
Connect our platform to 3,000+ other apps (QuickBooks, HubSpot, Salesforce) without coding.
Full developer access to build custom integrations with your internal systems.
Get real-time data pushes to your server whenever a delivery status changes.
Access a complete history of all your past routes for analysis and reference.
Analyze on-time delivery rates, completion rates, and other key driver metrics.
Compare the optimized route vs. actual route taken to identify improvements.
Have weekly or monthly performance reports automatically sent to your inbox.
Access our knowledge base with tutorials and video guides 24/7.
Reach our support team for troubleshooting and questions.
A personal point of contact to help you onboard and optimize your operations.
TThe primary purpose of our software is to save the time that you spend on manual route planning and money by reducing cost-per-user. Our route planning software is mainly designed to drastically cut down route planning time and help plan routes efficiently with multiple locations in just a matter of seconds. To better understand us, check customer success stories directly.
Yes, we do offer a 7 days free trial that allows you to experience all features of Professional plan except customer notification (SMS).
The plan of Upper starts out as a free trial, which you can access for 7 days without entering your credit card details. At any time, you can upgrade to a paid plan of your choice.
Once your 7 days free trial ends, you can upgrade to a paid plan as per your requirements. There is no need to create a new account to start with the paid plan, just add your billing details and card information in your free account to upgrade to the paid plan. All your data and settings from your free plan will remain as it is, unless its changed from your end.
In your 7 days free trial you can enjoy all features of Professional plan.
Heck nope! Nobody likes such surprises and hidden things. So, we have a flat rate, and you can change it anytime. We think sneaky business is bad business. We’re in the business of serving you.
If you choose an annual subscription to any plan, you will get a flat 20% off. So, enjoy a 20% discount on your yearly subscription and save money!
At Upper, we accept all major credit cards and debit cards, including Visa, Mastercard, Discover, and American Express.
Nope! We respect our customers’ decision no matter what it is. So, if you no longer need the service, you can cancel the subscription anytime and there are no cancellation fees for the same. At the end of the billing period, your account will go dormant. We may remove your account and data permanently after a certain period of time.
You can cancel your ongoing plan whenever you want and you’ll stop being charged immediately. There is no need to sign a multi-year contract or alert us months before the next renewal.
Absolutely! That being said, a good user experience is when you don’t need support (because it is so intuitive). However, if you do need support, we are more than ready to help you serve. You can get in touch with our support team by dropping an email to [email protected]
When you choose Professional Plan, you get access to a range of exclusive features, including
During the 7 days free trial, we provide you with the Professional Plan, so you can explore and use all of these advanced features. You can add up to 5 users for free during the trial period. Once the free trial ends, each user is charged on a per-user, per-month basis in every plan.
Yes, you can add as many users as you need to the Starter plan if you select the Starter plan while upgrading. All users are billed $50 per month each after the 7 days free trial, and there is no fixed limit on the number of users you can add.
Here are the major differences between both plans:
Both plans are billed on a per-user, per-month basis and include unlimited routes and the Driver App. The main difference lies in the number of stops per route and the additional advanced features offered in the Professional plan.
Basically, if you are a mid-cap company with more requirements for users and features, the Professional plan is the perfect fit.
Here are some major differences between both the plans:
Basically, if you are a large-cap company with more requirements of users and features, the Enterprise plan is the perfect fit.
Yes, you can add more than 5 users to the Professional plan. During the 7 days free trial, you can add up to 5 users at no cost. After the trial expires, all users are billed at $60 per user, per month, with no set limit on the number of users you can add.
Yes, when you subscribe to the Enterprise plan, you will be able to integrate existing software with Upper using the API we provide to you.
Yes, you can upgrade your current plan to any higher plan at any time. You will get access to the advanced features as soon as you upgrade.
With over 900,000+ routes optimized, here is what operations teams have to say about switching to Upper
“Upper paid for itself in the first week. We used to spend 2 hours every morning planning routes in spreadsheets. Now it takes 10 minutes.”
“Our drivers actually follow the routes now. The app is simple.”
“My schedules change a lot and I drag & drop stops and we’re back on track in 30 seconds.”
“What we liked most about Upper is its efficient AI-powered route optimization, real-time tracking, and automated customer notifications. These features significantly reduced our delivery times, saved fuel, and enhanced customer satisfaction.”
Try Upper Route Planner to get power to run smoothen daily delivery operations!
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