• Here exactly what you’ll get
    • Delivery Basics: Rate punctuality, condition of items, and overall satisfaction with the delivery experience.
    • Driver Assessment: Evaluate driver professionalism, communication, and adherence to any special instructions.
    • Service Improvement: Identify areas for enhancement and gather suggestions for future deliveries.
  • Secret: See what’s inside
    • Customer Loyalty Gauge: Measure likelihood of repeat business and willingness to recommend the service to others.
    • Issue Resolution: Provide space for reporting any problems and assess satisfaction with how they were handled.
    • Open Feedback: Include an open-ended section for additional comments or concerns not covered in other questions.