Your 2025 Guide to the 12  Best Delivery Management Software

If your daily routine involves juggling spreadsheets, tracking down lost packages, managing confused drivers, or giving customers vague delivery notifications like “it’s on the way… somewhere,” this blog is your no-nonsense guide to solving those problems. 

We’ve handpicked the 12 best delivery management software to help you keep track of every order, route, and driver without hassle.  

• Upper: Overall best solution for small, medium, and enterprise in eCommerce, food, and healthcare
• Detrack: Best for contactless deliveries and proof of delivery in food and medical logistics
• WorkWave: Best for barcode-based order tracking and scheduling in courier and delivery services
• Onfleet: Best for enterprise-level last-mile automation in eCommerce, grocery, and healthcare industries
• Tookan: Best for on-demand fleet management in logistics, home services, and B2B deliveries
• Track-POD: Best for proof of delivery and live tracking in logistics, wholesale, and medical transport
• Zippykind: Best for affordable local delivery and ticket management for small food and retail businesses
• Routific: Best for recurring route optimization in grocery, meal kits, and subscription-based services
• Circuit: Best for quick, mobile-first routing for solo drivers and gig economy couriers
• Route4Me: Best for territory-based route planning in field service, transport, and enterprise delivery
• Shipday: Best for budget-friendly tracking and alerts for restaurants, cafes, and local stores
• OptimoRoute: Best for multi-day and recurring delivery planning in logistics, healthcare, and field operations

Apart from these solutions, we will also be talking about:

• What is delivery management software, and who needs it?
• Benefits of using a package delivery management software
• And “worth a try” recommendations to ease your delivery journey

What is Delivery Management Software?

Delivery management software is a system that automates and manages your entire delivery management process, from the moment an order comes in until it reaches your customer’s doorstep. 

Think of it as the brain that coordinates all your delivery operations in one place.

Unlike basic tracking tools or separate routing apps, delivery management software connects all the moving parts of your operation. 

It handles route planning, dispatch, real-time delivery tracking, customer communications, and delivery analytics while eliminating the need to switch between multiple systems.

How does delivery system software work?

Here’s how a delivery management platform works:

• Order integration: Syncs with your existing systems to pull customer orders.
• Route optimization: Calculates the fastest and most fuel-efficient routes.
• Driver assignment: Automatically assigns tasks to the nearest or most suitable driver.
• Real-time tracking: Monitors driver locations and delivery progress.
• Customer communication: Sends updates like ETAs and delivery confirmations.
• Proof of delivery: Captures signatures, photos, or notes for verification.
• Analytics: Provides detailed reports to help gather insights to improve operations.

This workflow ensures that businesses can manage deliveries with precision and transparency.

Who needs a delivery management system?

You likely need a delivery management system if you:

• Handle more than 10-15 deliveries per day
• Manage a team of drivers or delivery personnel
• Spend hours manually planning routes and managing the delivery schedule
• Want to reduce fuel costs and improve delivery efficiency
• Need to provide customers with accurate delivery updates
• Looking to scale your delivery operations

The sweet spot? 

Businesses that have outgrown manual processes but don’t need (or want to pay for) enterprise-level logistics software. 

This includes local retailers, restaurants, e-commerce businesses, courier services, and even service-based businesses that make regular customer visits.

What are the Benefits of Delivery Software?

Let’s get straight to the real benefits that delivery management software brings to your business.

• Routes are optimized automatically, fuel costs drop by 20-30%, and hours of manual planning turn into minutes. Your team can handle more deliveries without adding resources.
• Real-time tracking and automatic updates mean customers know exactly when their delivery arrives. Those “where’s my order?” customer inquiries? They practically disappear.
• See exactly how your delivery operation performs, spot problems before they grow, and make decisions based on real numbers instead of guesswork.
• Whether you’re doing 20 deliveries or 200, the best delivery management software scales with you. Add drivers, expand your area, or handle seasonal peaks without missing a beat.

What are the Essential Features of Delivery Software?

Investing in delivery management software can be confusing with all the feature lists out there.

So, to make things simpler for you, we have come up with the must-have features that will make a real difference in your delivery process: 

1. Real-time GPS tracking & visibility

Know exactly where your drivers are and share live tracking links with customers. No more vague status updates like “Your package is out for delivery.” 

Give your customers accurate ETAs and peace of mind while you stay in control of every route.

2. Smart route optimization

Automatically create the most efficient routes based on multiple stops, traffic patterns, and delivery time windows. 

This isn’t just about finding the shortest path; it’s about making sure your drivers can actually stick to their schedules and make efficient deliveries. 

3. Flexible dispatch management

Easily adjust routes and reassign deliveries on the fly when things don’t go as planned (because they never do).

4. Proof of delivery

Digital signatures, photos, and notes that give you bulletproof documentation of successful deliveries. Perfect for avoiding those “I never received it” conversations and keeping your records clean.

5. Customer notifications

Automated SMS and email updates that keep customers in the loop without your team lifting a finger. Bonus points if it includes accurate ETAs and delivery instructions.

6. Mobile driver app

A user-friendly delivery management app that helps drivers navigate their routes, collect signatures, and communicate with dispatch. If your drivers can use it easily, nothing else matters.

7. Analytics dashboard

Quick insights into delivery performance, driver efficiency, and common delay points. Because you can’t improve what you can’t measure.

How We Selected the Best Delivery Management Software?

We know you’re looking for the best solutions, and we didn’t take this task lightly. 

• Our team took the time to evaluate different delivery management software, testing features, comparing pricing, and assessing how each handles real-world delivery challenges.
• We also reviewed customer reviews and interviewed businesses, from small local operations to large-scale distributors. Their delivery experience and pain points guided our investigation.
• We balanced functionality against cost to ensure you’re getting the best value for your buck. We even assessed the quality and availability of customer support.

Trust us, if any delivery software is on our list, it’s been put through its paces.

Top 12 Delivery Management Software in the Market

1. Upper: Best for efficient route optimization for small to mid-sized delivery operations

• User rating: 4.6/5 (44+)
• Free trial: Yes (7 days)
• Free version: Free route planner available (for up to 20 stops)
• Platforms supported: Web, iOS, Android, Chrome Extension
• Support channels: Live chat, email, phone, knowledge base
• Ease of use: Designed for anyone to use easily, featuring an intuitive interface, quick setup, and minimal training.
• Pricing: Starts at $40/user/month with flexible plans for various needs.

Key features:

• Advanced multi-stop route optimization
• Excel/CSV import with duplicate detection
• Drag-and-drop dispatching and driver assignment
• Real-time driver tracking
• Automated customer notifications (text/email)
• Proof of delivery (photos, signatures, notes)

Founded to simplify last-mile delivery, Upper focuses on taking the stress out of route planning. Its optimization engine creates efficient routes within minutes, factoring in delivery time windows, vehicle capacity, priorities, and service times. 

The software ensures businesses can handle more deliveries with fewer resources while keeping customers updated in real-time.

Scalability is one of Upper’s strongest assets. Whether you manage a handful of deliveries or hundreds, the platform adapts effortlessly—allowing you to add drivers, expand into new regions, or diversify services without extra hassle. 

While it may be priced higher than some alternatives, its user-friendly design, powerful features, and customer satisfaction tools make it a reliable all-in-one delivery management solution.

2. Detrack: Best for electronic proof of delivery and contactless deliveries

• User Rating: 4.7/5 (84+)
• Free trial: 14 days
• Free version: Not available
• Platforms supported: Web, iOS, Android
• Support channels: Email, in-app support
• Ease of use: Simple setup with a user-friendly interface, but some advanced features can feel complex.
• Pricing: Starts at $29/vehicle/driver (billed monthly)

Key features:

• Electronic proof of delivery
• Live tracking
• Instant delivery notifications
• Integration with popular platforms

Founded in 2013, Detrack bills itself as the “trusted and affordable e-POD solution.” Equipped with sophisticated route optimization algorithms, it claims to cut down your driving time by 30% and total mileage by 25%.

What piqued our interest is Detrack’s intuitive interface, which makes adding or removing vehicles from fleets super easy. 

The freedom it gives your customers to sign for received orders using either SMS or a QR code helps eliminate paperwork and minimizes the chances of infection through any physical contact.

However, it has some drawbacks. Users have reported issues with customer service, GPS tracking accuracy, and the complexity of its backend dashboard. 

Recent updates introduced route planning capabilities, but they are not yet fully reliable. 

3. WorkWave RouteManager: Best for commercial, residential, and special courier deliveries 

• User rating: 4.3/5 (82)
• Free trial: Not available
• Free version: Not available
• Platforms supported: Web, iOS, Android
• Support channels: In-app, email, phone with a one-business-day response
• Ease of use: Moderately easy to use, though setup can be complex for smaller teams.
• Pricing: Starts at $54 per month per vehicle

Key features:

• Scheduling and dispatching
• Route optimization
• Work order management
• Route Manager Voice

WorkWave RouteManager helps optimize routes and accommodate changes easily, especially for courier delivery services. 

Using it, you can dispatch planned routes to your delivery team on their mobile apps and get real-time delivery progress updates.

It lets you label and track orders through different stages of the entire supply chain by scanning various types of barcodes on your products based on their type. 

A standout functionality that we loved is route simulations. You can change different variables in a simulated environment to evaluate route modifications and implement the most suitable changes. 

However, less comprehensive reports may not meet your expectations as they fetch data for only a few days against what’s needed, causing reliability issues.

💡 For a broader view, consider looking into a detailed WorkWave review to ensure you find the best delivery management solution for your business.

4. Onfleet: Best for enterprise-level last-mile delivery management

• User rating: 4.6/5 (93+)
• Free trial: 14 days
• Free version: Not available
• Platforms supported: Web, iOS, Android
• Support channels: Email, phone, knowledge base, chat
• Ease of use: Offers many features, which can be complicated at first but become user-friendly with time.
• Pricing: Starts at $550 per month

Key features:

• Advanced route planning
• Real-time data
• Auto-assign orders
• Feedback collection

Onfleet bills itself as a “complete last-mile delivery platform” that can handle your end-to-end delivery processes. Testing this claim proved it to be true to an extent. 

Apart from the standard route optimization that almost all multi-stop route planner apps provide, what impressed us was the use of AI-powered customer notifications and ETAs. 

Trusted by 1000+ customers worldwide, Onfleet supports Proof of Delivery to record every successful delivery you make in the form of photos, signatures, barcodes, or digital notes. 

Another strength is its versatility and usability across industries. 

However, it may take you some time to familiarize yourself completely with its features. High prices may also be a problem for small delivery business owners with budget restrictions.

💡 If Onfleet’s features or pricing don’t quite match your needs, exploring Onfleet alternatives could help you find a more suitable option.

5. Tookan: Best for on-demand delivery businesses and fleet management

• User rating: 4.2 (75+)
• Free trial: (14 days)
• Free version: Not available
• Platforms supported: Web, iOS, Android
• Support channels: Email, phone, live chat support
• Ease of use: Offers powerful customization options, but setup can be complex for new users.
• Pricing: Starts at $129 per month

Key features:

• Dispatch dashboard
• Service app
• Automated notifications
• Proof of delivery

Tookan is a delivery and fleet management software solution that enables you to plan and organize your delivery routes. 

While it focuses on designing, optimizing, and dispatching your routes, it also works to handle your on-demand deliveries.

The primary goal of this software is to empower enterprises, mainly large-scale organizations, to excel in today’s customer-centric era. 

It achieves this through optimized routes, automation, real-time driver tracking, and efficient movement of goods, serving B2C and B2B segments.

This delivery dispatch software offers a centralized dashboard for creating and managing delivery assignments, designating drivers, and monitoring their real-time progress. 

Businesses can use Tookan to improve their delivery process and increase operational efficiency.

💡 If Tookan’s focus on planning and optimization doesn’t fully meet your requirements, you can check out some Tookan alternatives that can offer additional functionalities.

6. Track-POD: Best delivery driver management software for proof of delivery and live tracking

• User rating: 4.7/5 (138+)
• Free trial: 7 days
• Free version: Not available
• Platforms supported: Web, iOS, Android
• Support channels: Support ticket, phone, knowledge base, social media
• Ease of use: Intuitive interface, but some advanced features may take time to master.
• Pricing: Starts at $49 per driver/vehicle

Key features:

• Fleet optimization
• Safety management
• Multiple POD methods
• QR/barcode scanning

With over 10,000+ companies as customers, Track-POD has developed award-winning systems to revolutionize Proof of Delivery (POD), route planning, and live tracking for delivery-based businesses.

It is easily accessible on desktop and mobile devices and allows you to optimize routes. 

What we liked, in particular, was that it let us capture geotags and timestamps to know when and where our drivers received ePODs.

However, testing revealed issues with tracking the total number of hours drivers work. Moreover, we couldn’t find truck-specific route optimization that considers height and load constraints.

Track-POD not ticking all the boxes?

Here’s a detailed guide showcasing the best Track-POD alternatives that might better suit your delivery management requirements.

7. Zippykind: Best for small businesses needing an affordable delivery management solution

• User rating: 5/5 (8+)
• Free trial: 14 days
• Free version: Available (Allowed 50 delivery tickets per month)
• Platforms supported: Web, iOS, Android
• Support channels: Email, phone, knowledge base, in-app, help centre, social media
• Ease of use: Simple to set up and navigate, ideal for businesses new to delivery software.
• Pricing: Starts at $87 for 300 delivery tickets

Key features:

• Dispatch automation
• Recurring subscriptions
• Spending rewards program
• Comprehensive analytics

Zippykind is a powerful, easy-to-use last-mile delivery logistics software solution for optimizing local delivery routes. 

Its USP lies in its “Uber-like” interface (as they call it!) that is built for a seamless customer experience. 

When your driver is en route, it sends a tracking page through which customers can view the estimated time of arrival (ETA) and GPS location, enhancing transparency and trust.

We also liked how it automates sending online orders to delivery drivers by integrating an API. 

Another feature worth considering is territory management, which allows you to create delivery zones and assign them to specific drivers. 

However, route optimization and SMS notifications are available as paid add-ons, unlike Upper, which offers them within base plans. 

This makes it slightly expensive compared to other delivery service software solutions on the list. 

8. Routific: Best for businesses prioritizing route optimization efficiency

• User rating: 4.9/5 (138+)
• Free trial: 7 days
• Free version: Yes (up to 100 stops)
• Platforms supported: Web, iOS, Android
• Support channels: Email, help center, onboarding assistance, knowledge base, in-app chat
• Ease of use: User-friendly dashboard and planning interface, designed for small to medium-sized teams. However, some users have reported occasional issues with the UI and difficulty in formatting data for importing.
• Pricing: Starts at $150/month 

Key features:

• Smart route optimization
• Real-time driver tracking
• Proof of delivery (photo, signature, barcode)
• Delivery notifications
• Driver mobile app
• Analytics and reporting

Routific is known for its clean interface and powerful route optimization engine, making it ideal for companies handling daily or scheduled deliveries.

Its strength lies in its dynamic optimization that recalculates the best routes based on real-time changes, such as cancellations, new orders, or traffic.

We liked its clean drag-and-drop interface that simplifies dispatching, especially when dealing with recurring delivery schedules.

The platform also includes driver communication features, like SMS and email notifications, along with a real-time progress dashboard.

However, it does lack native integrations with some eCommerce platforms, and advanced features like barcode scanning are not available unless using third-party apps.

9. Circuit: Best for individual drivers and small teams needing fast, optimized routes

• User rating: 4.8/5 (102+)
• Free trial: 7 days
• Free version: Available (Limited stops and features)
• Platforms supported: iOS, Android, Web
• Support channels: Email, in-app support, call/demo
• Ease of use: Extremely intuitive, especially for solo drivers and gig workers. Although certain users have found it challenging to edit routes on mobile apps, others have missed the ability to manually reorder stops within the optimized route. 
• Pricing: Starts at $20 per month

Key features:

• Route optimization for up to 500 stops
• Driver tracking and team visibility
• Proof of delivery
• Stop priority and time windows
• Customer notifications

Circuit is a favorite among gig economy couriers and small delivery teams looking for a quick, mobile-first routing solution.

What stands out is its ease of use on mobile, making it great for on-the-go drivers who don’t want to deal with complex interfaces.

Its route optimization engine considers real-world constraints like traffic, delivery time windows, and priority stops.

Circuit for Teams offers live tracking, ETAs, and customer notifications, enabling full transparency without additional setup.

That said, Circuit lacks built-in CRM, inventory, or API integration features, making it less suitable for larger logistics operations or businesses with custom workflows.

10. Route4Me: Best for businesses with complex routing and territory management needs

• User rating: 4.4/5 (390+)
• Free trial: 7 days
• Free version: Yes 
• Platforms supported: Web, iOS, Android
• Support channels: Email, phone, knowledge base, in-app support
• Ease of use: Robust but has a steep learning curve due to advanced customization options and self-service design.
• Pricing: Starts at $75/month

Key features:

• Multi-depot route optimization
• Territory management
• Driver performance analytics
• Barcode scanning & eSignature
• API and integrations
• Real-time GPS tracking

Route4Me is one of the most dynamic delivery route planning platforms, offering high scalability and powerful customization.

Its biggest strength is territory-based optimization, which allows businesses to effectively divide delivery zones for better resource allocation.

Route4Me also supports custom rules for different business types, such as food delivery, field sales, or home services.

The downside? Its pricing is on the higher end, especially for small teams, and certain features are only available through modular add-ons.

11. Shipday: Best for local restaurants and retailers needing affordable real-time delivery tracking

• User rating: 4.7/5 (28+)
• Free trial: 30-day
• Free version: Available (up to 300 orders/month)
• Platforms supported: Web, iOS, Android
• Support channels: Email, live chat, knowledge base
• Ease of use: Simple and fast to set up for small businesses with minimal tech experience.
• Pricing: Starts at $39 per month

Key features:

• Real-time driver tracking
• SMS and email alerts
• Route optimization
• Proof of delivery
• POS and eCommerce integrations
• Branded tracking page

Shipday is a lightweight delivery management system tailored for local businesses that want to improve customer experience without breaking the bank.

Its core value lies in real-time order tracking and branded delivery alerts, helping small businesses provide a premium delivery experience.

It also integrates with Square, Shopify, and GloriaFood, making it an excellent choice for restaurants and retail.

While it’s great for real-time visibility and lightweight operations, Shipday is not ideal for businesses needing advanced route logic, driver analytics, or inventory workflows.

12. Optimoroute: Best for companies needing weekly or long-term delivery planning

• User rating: 4.6/5 (207+)
• Free trial: 30 days
• Free version: Not available
• Platforms supported: Web, Android, iOS
• Support channels: Email, phone, help center, onboarding support
• Ease of use: Balanced UI that works well for new and experienced dispatchers. However, certain users have said that the UI is dated and can become messy with multiple windows. Additionally, learning the features and familiarizing oneself with the system can be time-consuming. 
• Pricing: Starts at $35.10/month per driver

Key features:

• Real-time driver tracking
• Live ETA updates
• Dynamic re-routing
• API access & integrations

OptimoRoute sets itself apart with multi-day planning, making it ideal for logistics companies, field service providers, or medical delivery businesses.

Plan schedules days or even weeks in advance, assign recurring routes, and re-optimize them on the go if circumstances change.

We liked the ability to factor in work time limits, break times, and service durations, ensuring efficient routing.

Another plus is its API, which lets you build custom workflows, integrating ERPs, CRMs, or inventory systems.

However, the mobile app feels a bit basic compared to some competitors, and the learning curve may be steep for small business owners with no prior experience.