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Canada Post is a reputable national postal service provider in Canada used by millions annually. Canada Post is operated by a company called “The Canada Post Group” and its headquarter is situated in Ottawa, Canada.
The services offered by Canada Post are courier express services, freight forwarding services, and logistics services. Their goal is to provide a first-class postal service that people appreciate and trust, both nationally and internationally.
History of Canada Post
Canada Post was founded 155 years ago as the Royal Mail Canada on July 1, 1867. Later in the 1960s, it was renamed Canada Post. On October 16, 1981, the Canada Post Corporation Act came into effect, which made it a Crown Corporation, and this was done to ensure the postal service’s financial security and independence.
According to a report by Statista, Canada Post has delivered around 361 million parcels in 2021. Canada Post employs approximately 70,000 full-time and part-time employees and its operating revenue reached $10,112 million as per the 2021 Annual Report.
In 2000, Canada Post introduced a product called Epost, which allowed customers to receive their bills online for free. Epost service was integrated with Canada Post in 2007 and as per the recent update in 2022, Epost will be discontinued by the end of the year.
How Upper Route Planner and Canada Post Work?
Canada Post is the No.1 parcel delivery company in Canada, providing the most reliable services at competitive prices. Their network of over 6,200 post offices makes delivery flexible and convenient for Canadians
Moreover, they also ship internationally to more than 192 countries. This means you can send and receive packages from anywhere in the world. Canada Post provides services in the United States, United Kingdom, New Zealand, and Australia. They also deliver to most parts of Africa, Southeast Asia, China, India, and South & Central America.
With delivery services being flexible the tracking should also be convenient. Upper Route Planner offers tracking services for customers worldwide. We help you to get the most accurate tracking information. You can also get real-time delivery notifications so that you can be present when receiving the parcel
If you are also sending or waiting for parcels through Canada Post, you can try Upper Package Tracker for free now and find the status of your parcel.
You will need to enter the tracking number and click on the “track my package” button. The route planner will automatically detect the courier and show you the package information.
Frequently Asked Questions
What does a tracking number look like, and where can I find it?
Canada Post tracking number consists of alphabets and numbers to identify your package. You can find the tracking number on the copy of the shipping label or the receipt of your package or you may receive a shipping confirmation email.
All Canada Post tracking numbers are usually 16-digit numeric numbers or 13 alphanumeric characters with the letters CA at the end. It can be provided by only the sender.
You can track the parcel from the Canada Post website.
How to track Canada Post packages with Upper Route Planner?
It is easier to track your Canada Post item with Upper Route Planner.
You will have to simply enter the tracking number in the box and click ‘Track my package.’ The carrier will be automatically detected and show your package information, including its current location.
Does the Upper Route Planner offer better tracking than Canada Post?
Canada Post package tracking can help you to only track the packages sent by them. However, Upper Route Planner connects you with almost every courier company worldwide. Hence, it helps you to find your parcel regardless of the delivery service you have used.
Upper Route Planner includes Royal Mail, Canada Post, FedEx, DHL, USPS, Australia Post, and Deutsche Post, including eCommerce, Freight, and Express services.
Can I track a Canada Post package without the tracking number?
No, you can not track a parcel without the tracking number.
Additionally, Canada Post can not even help you with a tracking number if you lose it. This is because they do not keep shipment records for privacy reasons.
In case you lose the tracking number, you will need to contact the sender for the same.
At what time will my Canada Post item arrive?
All Canada Post packages (including expedited, express, and priority mail) will be delivered to the residential properties between 9 AM to 8 PM from Monday to Friday.
However, for the businesses, it could be delivered between 9 AM to 5 PM from Monday to Friday.
Does Canada Post deliver 7 days a week?
As of now, Canada Post does not offer delivery on weekends (Saturday and Sunday). Canada Post delivery usually happens between Monday to Friday.
However, the customers are advised to check the website for the standard delivery options depending on the parcel’s final destination.
Does Canada Post update tracking on the weekends?
Although the Canada Post does not do deliveries on weekends, the tracking still gets updated. You can keep track of your parcel through Upper Route Planner to find the location, estimated time of arrival, and any other relevant information.
How accurate is Canada Post tracking?
Since there are many tracking tools to track your Canada Post shipment. Hence, there are mixed reviews about the accuracy of Canada Post tracking.
Some customers say it is 100% accurate, and some say that they have received the parcel even before the tracking is updated.
Why is my parcel tracking number not updating?
There can be one of the following reasons for the non-updation of the parcel tracking number:
- The package is still not shipped
- The package is registered but not given to Canada Post
- The package is not eligible to be tracked
Why is there no movement in the Canada Post parcel?
There can be several reasons for packages getting delayed like: the delivery company facing delays, it can be stuck in the depot due to a backlog. Sometimes technical issues also prevent the tracking status from updating.
Additionally, for International shipment customs can be the reason for no movement.
What is the delivery time for Canada Post parcels?
The Canada Post delivery time differs according to the location of the originating country to the destination where the parcel is being sent. In general, the delivery time is as below:
- 2 Business days for a local post
- 3 business days within the region
- 4 business days nationwide
- International destination deliveries can take up to 4 to 7 business days
Which tracking tool covers Canada Post parcels?
Upper Route Planner is a global tracking tool where you can track shipments from multiple courier services and get updates on real-time tracking. It also updates the customer by sending an automatic delivery notification for a better home delivery experience.
How long does it take to deliver an international package?
The standard time to deliver the Canada Post international package is to seven business days. Please note that the business days for Canada Post are Monday to Friday.
In case the package is stuck in customs, you can see the full detail with our international tracking tool, Upper Route Planner.
Can I track Canada Post parcels internationally?
Yes, you can track your Canada post parcels internationally with the help of Upper Route Planner or the Canada Post website.
How to sign a Canada Post package?
Some Canada Post packages need proof of delivery, so you will have to sign it when you are receiving the parcel. The delivery person will bring an electronic device to sign it electronically.
However, some of the couriers allow you to sign for a package online before it arrives.
What if I have not received the parcel from Canada Post?
First of all, track the parcel with the Canada Post tracking number to find the status of delivery. If the parcel is in transit and within the estimated delivery date, you need to wait for the parcel. But, if you find that the parcel is not moving, you need to contact Canada Post.
However, if the tracking shows delivered and you have not received please consider the below points:
- Check the address and if it is correct then ensure to check the community mailbox
- Check with people around you or the workplace if someone received it
- If the tracking shows a signature, check if it matches with someone at your address
- Check if the parcel is left at the “safe drop” location
If you still do not find any updates, report the problem to Canada Post or raise a service ticket on their website.
What if Canada Post loses my package?
If you are not able to locate the package and believe that Canada Post lost it, you will need to make a claim.
You will need to submit a service request on their website or get assistance via online chat with customer service.
What is the expected delivery timeline for Canada Post domestic regular emails?
The delivery timeline for regular mail is:
- Two business days for local mails
- Three business days within the province
- Four business days for national mails
NOTE: This timeline is not guaranteed as it may get affected due to weather and the mail volume sometimes.
What are the Canada Post shipping options?
Canada Post offers shipping options for shipping within Canada, the USA, and internationally.
- Canada Post Domestic shipping options are- Regular parcel, Expedited parcel, Xpresspost, and Priority.
- Canada Post USA shipping options are- Small packet USA, Tracked packet USA, Expedited parcel USA, Xpresspost USA, and Priority worldwide.
- Canada Post International shipping options are- Small packet international, Tracked packet international, International parcel, Xpresspost international, and Priority worldwide.
What are the services offered by Canada Post?
Canada Post offers multiple services for both individuals and businesses. These services cover personal and business letters and packages of all weights and dimensions. You can also privately send letters and packages through the post office.
Canada Post has restrictions on the delivery of some items; which may vary from country to country. They do not send the items prohibited by law, fraudulent or illegal items, and explosive things.
Moreover, there are also specific government regulations for the “controlled items” that need to be followed. Controlled items include firearms, alcohol, tobacco, and perishable items.
What are delivery notice card numbers?
When Canada Post (parcel service) attempts delivery at your address and you missed it they leave a delivery notice card.
A Delivery notice card number is a 5-digit number found above the barcode on your delivery notice card. The notice card left has the details of the post office it has been taken to so that you can pick it up.
NOTE: The delivery notice card is applicable for delivery in Canada only.
Does Upper Route tracking cover my Canada post parcel?
Yes, you can track your Canada post parcel through Upper Route tracking.
With multi courier capabilities, end-to-end automatic tracking, and centralized delivery you do not miss any details of your Canada post parcel.
What happens to a package that is addressed incorrectly?
Canada Post is responsible to deliver the item to the address indicated on the parcel. Once the mail is sent, any type of changes or corrections can not be made to the address.
A parcel is returned to the sender if- the address is incomplete/incorrect, the address does not exist, and the package is refused by the recipient.
How do I contact Canada Post?
For any queries regarding the parcel, you can contact Canada Post by –
1. By Social media (Twitter or Facebook)
2. By phone.
3. Fill out the service request form and report a problem.
Moreover, it is now easier to find out the status of your parcel with just one click. Just enter the Canada Post tracking number with Upper Route and never look back.