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LSO is Lone Star Overnight, the regional shipping carrier in the southern region of the United States. This was founded in 1991 by Jack Long and Gary Gunter, with its headquarters in Austin, Texas, United States.
LSO Express has provided delivery services for over 30 years through air and ground transportation. They deliver through next-day Express Service, 2nd-day Express Service, and 1-3 day delivery Ground Service. Lone Star Overnight even has priority Early Next Day delivery, delivering the package by 8:30 AM the morning following pick-up or drop-off.
LSO offers delivery services to Texas, Oklahoma, Louisiana, Arkansas, Kansas, Missouri, Illinois, and New Mexico. They provide coverage to 30 million consumers in Texas and Oklahoma. There are hundreds of Lone Star Overnight drop boxes in the service area for customer convenience. The pick-up service is also offered, from Monday to Friday.
LSO has global service to over 220,000 international destinations with door-to-door delivery within 1-3 days. Their on-time service delivery rate is more than 98%, as they are committed to a better customer experience. LSO ensures that the deliveries are guaranteed on time or that the shipping cost is refunded.
They have a network of 27 operating locations and 2000 employees. LSO serves industries like- automotive, food & beverages, Health, wellness & fitness, manufacturing, eCommerce, and commercial services.
How Do Upper Package Tracker and LSO Express Work?
Whenever we place an order, we wait for it eagerly and track it from our end.
For the ease of the customers, Upper has introduced a package tracker to track parcels from the warehouse till their final delivery. This is advanced software to track properties from more than 75 courier services across the world.
The package tracker provides real-time tracking updates and also ensures on-time deliveries. Additionally, it provides information about your package, including its previous location, current location, and expected delivery date.
For tracking your parcel, all you need is a tracking number. You must enter the tracking number and select the “track my parcel” option. The tracker will show all updates from the moment your parcel is shipped. You may also find out when your delivery is anticipated to arrive.
Worried about the journey of your parcel? You can use the Upper Package Tracker for free now.
Frequently Asked Questions
How to track an LSO Express package without a tracking number?
It is not possible to track your LSO package without a tracking number.
You will find the tracking number in an SMS or order confirmation email. If you do not find one, you should contact the sender immediately. Once you have the tracking number, you can use Upper Package Tracker to find the exact location of the parcel.
Does Upper offer better tracking than LSO Express?
Yes, Upper offers better tracking than LSO Express because Upper is a multi-tracking platform, whereas LSO trackers can only help to find the LSO parcels.
Where can I find my LSO Express tracking number?
An LSO Express tracking number is generally issued by the sender after order confirmation through an SMS or email. But, if you do not get the tracking number, you should contact the sender and ask for the tracking details.
Why is the status of the LSO package is pending?
The package status shows ‘pending’ until the tracking details are not updated on the tracking platform. You can wait a few hours for the sender to update the tracking information. If the status is still not updated, you need to contact LSO customer service.
How to track an LSO Express package with an Upper tracker?
To find your LSO parcel with Upper Tracker, you need to follow the below steps:
- Enter the LSO tracking number
- Select ‘ Lone Star Overnight’ from the carrier drop-down menu.
- Click on the ‘track my package’
The system will display the package information and the expected delivery date.
NOTE: Moreover, you can also track your LSO package from the official website.
Where is my LSO express package?
You can find all the tracking updates for your parcel with Upper Package Tracker. But, if there is any issue related to delivery or missing package, you must contact the sender. Then the sender can check with LSO and help you to file a claim.
Why is the LSO Express package not moving?
Considering the guaranteed on-time delivery service of LSO, a package cannot be still for a long time. If you find that your parcel is not moving and the estimated delivery time has also passed, you need to contact Lone Star Overnight customer service immediately.
What is the expected delivery time of any LSO Express package?
LSO Express offers several delivery options to ensure on-time delivery of your package. You can see below few options:
- LSO Early Next Day: They usually deliver the package by 8:30 AM on the next business day. The weight of the package is up to 150 pounds and any type of signature is not required as a shipping option.
- LSO Priority Next Day: The package is usually delivered by 10:30 AM on the next business day. The weight of the parcel should be up to 150 pounds, and no signature is needed.
- LSO Economy Next Day: The package is usually delivered by 3:00 PM on the next business day. The weight of the parcel should be up to 150 pounds, and no signature is needed with this delivery service.
- LSO Ground: This delivery option is available for parcels up to 150 pounds and delivers in 1-3 business days.
What is the delivery timeline for international deliveries with LSO Express?
LSO Express offers only a single international shipping option, which is document shipping to Mexico. It usually takes 2-3 days and offers service for packages up to 2 pounds.
How to sign for an LSO Express package?
No, a signature is required to deliver LSO packages in residential areas.
But, if you accept an alcohol or tobacco delivery, proof of age and signature is a must. So ensure that you have a valid government-issued photo ID proof at the time of such deliveries.
How long does LSO Express hold the package?
If you miss the first delivery attempt, LSO Express will reschedule the delivery for the next business day.
But, if you miss the deliveries three times, LSO will leave a note and the package will be at the nearest LSO facility. You can contact LSO and arrange a new delivery or pick-up date.
What if I do not receive my LSO Express parcel?
If the estimated delivery date has passed and you did not receive your parcel, you must contact the sender. The sender will help you to file a claim for the missing or late package.
This claim needs to be filed on the website within 30 days of the expected dates of arrival. Also, supporting documentation needs to be attached at the time of filing a claim.
What if I miss the parcel delivery from LSO?
Usually, the LSO package does not require a signature, so it will not be a problem for residential deliveries. But, if the packages need a signature on delivery and there is no want present, the parcel will be rescheduled for the next business day.
Moreover, after three failed delivery attempts, your parcel will be sent to the nearest LSO facility. So you can contact them for rescheduling delivery.
What if LSO loses my package?
Considering the on-time delivery rate, LOS Express delivers the package as promised. But, if they fail to provide on time, they issue a full refund for the shipping cost.
Additionally, you must also contact the sender to claim for the lost package within 30 days of scheduled delivery. Please make sure that you need to provide supporting documentation for the claim.
How do I contact LSO Express Customer Service?
You can contact LSO Express Customer Service from the dedicated section at the top of the page.