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Singapore Post Limited, also known as “SingPost<”, has been the postal service provider in Singapore for over 160 years. The headquarter of the Singapore Post is in Paya Lebar, Singapore.
Singapore Post is an associate company for Singtel (Singapore Telecommunications Limited). Initially, it was designated Public Postal Licensee as it is the longest-running postal service in the country.
History of Singapore Post
Singapore was founded by Sir Stamford Raffles back in 1819. At that time there was a single mail office for collecting and delivering the letters. This mail office was located in the Parliament House and run by a group of three people.
After the independence of Britain in 1965, the need for courier services in the country also increased. Gradually, the Singapore Postal Services came into existence on 1 January 1967. In 1982, the Postal Service department merged with the Telecommunication Authority of Singapore to facilitate the service.
Later in 1992, Singapore Post obtained a new license under the Telecommunications Act. This license allowed them to expand their postal services worldwide.
Singapore Post is the only postal company providing both domestic and international delivery options. The delivery services and charges to ship within Singapore and to ship internationally are also different.
Singapore Post can deliver both standard mails (letters, postcards, and envelopes) and non-standard mails (odd-shaped envelopes and packages). We just need to ensure that the guidelines are followed so that the package is delivered correctly.
Singapore Post focuses on improving its operational capacity and reducing its delivery time. However, the speed of delivery will depend on the chosen service and the place where it is being shipped (destination country).
In case, of more assistance, you can contact the Singapore Post support center for further queries.
How Do Upper Package Tracker and Singapore Post Work?
We firmly believe that the tracking services should be worry-free for our customers.
Upper Package Tracker offers to track parcels for customers worldwide. We at Upper provide most up-to-date and accurate tracking information for almost 75+ couriers across the globe.
The upper tracker is user-friendly and provides the option for end-to-end tracking. All you need to do is to enter the tracking number and select the “Courier Service Provider” from the drop-down and click on the “Track my package” button. This will show you the tracking information for your package.
You can also try Upper Package Tracker for free now and check the tracking progress of your parcel.
Frequently Asked Questions
How can I track a package from Singapore Post?
You should wait for a few days for the tracking number after the order is placed. Singapore post tracking number is a 13-character alphanumeric number. You can check the tracking update of the package from Upper Route.
Also, you can track your parcel from the website of Singapore Post.
How Upper Route Planner is better than Singapore Post?
Route Planner provides you with real-time delivery notifications. The other feature is that it provides us with an accurate time for successful delivery, thus minimizing the chances of re-delivery.
What benefits you can expect from Upper Route Planner?
You can find below some benefits of Upper Route Planner:
- The option of preferred delivery time is available for the customers.
- We provide the services like automated route planning to the drivers for package delivery.
- The route planner gives accurate driving directions for the delivery of the package.
- We send automatic notifications to the customer about the Estimated Time of Arrival and the delivery status.
Which is more accurate to track packages- Upper Route or Singapore Post?
Both, Upper Route and Singapore Post equally provide accurate tracking updates.
How long does it take for Singapore Post to deliver?
Singapore Post delivers both domestic and internationally:
- Economy services: 2 working days
- Standard services: 1 working day
- Express services: within 2 hours
- Economy services: 21 to 35 working days
- Standard services: 5 to 14 working days
- Priority services: 2 to 8 working days
- Express services: 1 to 3 working days
Does SingPost provide tracking?
Yes, SingPost provides a tracking number after a few days of order. You can check the status of the package from the website or Upper Route Planner.
What if your SingPost package is lost?
If you think your package is lost, there is an item enquiry page on the website. This form needs to be filled out by the seller only when they have confirmed with the customer that the package is not delivered.
What should I do if Singapore Post has not delivered my package?
Singapore Post recommends calling their hotline if the package is not delivered within the estimated time of delivery.
- Hotline number for Singapore: +65 6222 5777
- Outside Singapore: +65 6841 2000
Ensure that you also check the package tracker for information on delays, possible delivery attempts, and issue with customs.
What happens if I miss receiving mail from Singapore Post?
If you miss receiving mail, Singapore Post will try to re-deliver on the next business day. There will be 3 delivery attempts before sending it to the seller. However, if you opt for Express or Priority delivery it will be returned to the seller after one delivery attempt is failed.
To avoid missing the parcel keep checking the package on Route Planner. This will help you to stay at home when the mail is out for delivery.
What is an attempted delivery?
An attempted delivery is an event when a driver from any carrier tries to physically deliver the parcel at the recipient’s address. It can be categorized as either successful or unsuccessful.
Can I get a refund for the late delivery?
Regardless of the purchase being online or in-store. If the delivery has taken more than 30 calendar days, you can legally cancel and ask for a refund.
What additional features does Upper Route have?
The additional features Upper Route has are the live tracking feature, Scheduled delivery, Proof Of Delivery, and Collect Signature (while collecting the parcel).
How to track a Singapore Post package with Upper Route Planner?
All you need to do is enter the tracking number and select the “Courier Service Provider” from the drop-down and click on the “Track my package” button.
What can be the reasons for the non-delivery of the package?
The reasons for the non-delivery of the package are- nobody receiving the parcel, can’t find the address, not enough time, or bad weather.
Does Upper Route offer better tracking than Singapore Post?
Yes, Upper Route offers more accurate and real-time tracking details. We give more details during the final stages of delivery.