Chef Nicole (Miami) Saves 10 Hours Per Week
& Delivers 3x More Meals With Upper Route Planner

The time on the road is roughly the same, but it’s office time which has been saved because what our drivers were doing before was going to the backside of the website to pull an excel sheet manually, sorting it, and then go on and sort it by the driver and put each one on a separate excel sheet. With Upper Route Planner, the office time or the manual office work time has been saved. Probably, we save around 10 hours a week as the speed is excellent. For example, one morning, I ran the routes of 5 drivers, and as soon as I sent the text before they got to the kitchen to pick up their bags, two of them texted back – one said Oh, I forgot to tell you that my car was broken and another one said that he was sick. So, it did not take more than 5 minutes for us to return the routes, and that morning, we did it 4 times in just 20 to 30 minutes because we printed the routes and put them in front of the bag and as soon as the route pops-up like which driver goes to which area, I just reassign the routes. So, overall, Upper Route Planner is super quick.

We just opened up two more areas because all the things we were doing with Upper Route Planner were helping us to do things faster. So, therefore, we opened two more areas, including Key Biscayne, the island and off of Miami, and South Beach, another island off of Miami. We got a couple of contracts in Miami with some bigger gyms. Now, we are delivering meals to these gyms. We have around 5 deliveries to one gym.

With Upper Route Planner, it’s so quick to upload the routes and other important stuff. One good thing that I like the most is that it recognizes double addresses that help us because we don’t catch it on the excel sheets when we are looking at 100 addresses. Another thing that I like is export as it has helped us a lot in saving time.

We recently went from 60 routes to around 90 routes within just two weeks, so the road time is definitely increased, so it was pretty challenging to get more done in the same amount of time automatically. For example, before we used to cut off our ordering on Wednesday nights, and now we cut it off on Thursday nights because before on Thursday and Friday nights, the team was doing the routes and sorting out the bags, and it was taking around five to six hours each day due it was a manual process. But now, with Upper Route Planner, we have expedited so much that we export each route one sheet of paper. Now, we actually go into the kitchens on Monday and Wednesday mornings, the same day as pick-up. We run the routes that morning, so we know exactly what drivers are coming and sort the bags same time.