Best Trucking Dispatch Software Solutions 2024

Trucking dispatchers often feel overwhelmed by the tasks of coordinating driver schedules, maintaining vehicles, managing customer orders, and planning efficient routes.

But what if I told you there’s a way to simplify, speed up, and enhance these processes?

Introducing trucking dispatch software—your solution for better-managing trucking dispatch operations.

This software handles everything, from creating truck-specific routes and ensuring driver compliance with Hours of Service, safety, and road-specific restrictions to automating redundant tasks like dispatching routes to drivers. It saves you time and reduces stress.

Think of it as your assistant, lifting the excessive workload off your shoulders and providing much-needed peace of mind.

Ready to implement truck dispatch software? Hold on! Do you know which best suits your business, especially when every provider seems ‘promising’?

Don’t worry; we’ve compiled a list of your top 10 truck dispatch software options.

How did we evaluate and choose the best trucking dispatch software?

Choosing the right trucking dispatch software from the various options is no easy task. That’s why we conducted an in-depth analysis, thoroughly examining, testing, and evaluating 17 trucking dispatch software solutions.

Our evaluation process didn’t just involve looking at features and pricing; we went the extra mile. We delved deep into user reviews on popular platforms like Capterra and G2 to gain a comprehensive understanding of how they perform in real-world trucking operations.

Here’s a list of the top trucking dispatch software that can future-proof your business while providing the best experience for your drivers and customers.

1. Upper

Best trucking dispatch software

Star rating: 4.5 (37)

Upper simplifies trucking dispatch with user-friendly scheduling and routing, eliminating fleet management headaches. It provides a dedicated driver app to ensure seamless communication and productivity on the road, featuring live tracking for clear visibility.

Further, it features advanced algorithms to ensure the most efficient routes, minimizing delivery times and costs. Not to forget, Upper’s advanced reporting and analytics provide valuable insights into fleet performance, empowering them to identify improvement areas and continuously optimize operations.

By integrating Upper’s routing software, companies can streamline their logistics workflows, enhance customer satisfaction through reliable deliveries, and gain a competitive edge in the trucking industry. Its scalable and flexible design adapts to each business’s unique needs, ensuring a seamless transition and long-term success.

Here’s the comprehensive feature set that makes Upper your perfect dispatching solution.

• Route planning and optimization: This enables users to create unlimited multi-stop routes with automated route planning that generates the most efficient routes in seconds, considering real-time traffic and weather conditions.

• Route dispatch scheduling: The routes created can be scheduled for dispatch at a given time to avoid last-minute scheduling chaos.

• Customer notifications: Leading trucking dispatch software like Upper enables automated customer notifications with real-time updates on estimated arrival times and delivery status.

• Reports and analytics: Comprehensive reporting and analytics capabilities allow us to gain insights into delivery operations, pinpoint areas for improvement, and make data-driven decisions to optimize performance.

• Crew chat: This feature facilitates seamless communication between dispatchers and drivers, reducing the need for phone calls and texts.
• Driver-dispatcher chat: Enables communication with drivers in transit to address concerns and enhance real-time collaboration.
• Vehicle capacity constraints: Lets you set your vehicle’s limits, like area or weight, to schedule loads that fit specifications and send them on routes to maximize capacity.

• In-app navigation: Truckers can navigate planned routes from within their dedicated mobile delivery app. This eliminates switching between routing and navigation apps, enabling hands-free navigation and focused driving.
• Electronic documentation: This feature enables digital management of essential documents like bills of lading, delivery receipts, and compliance paperwork.

2. Trimble

Best for third-party logistics (3PL) companies

Star rating: 3.5 (28)

Established in 1983, Trimble specializes in providing transportation management software designed specifically for dispatch, fleet maintenance, and accounting needs. It is a great option for third-party logistics (3PL) companies and brokers.

Trimble is software explicitly designed to make 3PL deliveries and trucking operations easier. It enables carriers, intermediaries, shippers, and service centers to optimize efficiency. The multi-modal optimization engine empowers businesses to handle different aspects of supply chain operations.

Key features of Trimble

• Transportation management: The comprehensive TMS allows for the optimization of dispatch operations, the tackling of complicated accounting tasks, and the streamlining of operations.
• Maintenance: It allows one to view real-time meter information and DVIRs for each truck and then schedule preventative maintenance at the right times to keep vehicles on the road.
• Routing and optimization: This allows transportation businesses to improve and streamline operations for carriers, shippers, and intermediaries.

3. ITS Dispatch

Good for small to mid-sized carriers

Star rating: 4.4 (300)

The company, which has been around since 1995, has developed diverse software solutions for each phase of freight transportation. ITS Dispatch, connected to TruckStop.com, provides web-based trucking dispatch software with essential capabilities for streamlined operations.

This truck dispatch software integrates with QuickBooks Pro and QuickBooks Online. It serves small-to-midsize carriers, freight brokers, and owner-operators and offers essential tools for effective trucking operation management.

Key features of ITS Dispatch

• Multiple integration capabilities: It seamlessly integrates with accounting software like QuickBooks Pro and QuickBooks Online, enabling easy financial management for a trucking business and freight brokers.
• Easy reporting: Users can easily add software modules, including file storage, IFTA (International Fuel Tax Agreement) reporting, and additional reporting capabilities.

4. Axon Trucking

Good for truckload/LTL carriers

Star rating: 4.6 (5)

Since around 1982, Axon has been in the protected shipping dispatch stage, endeavoring to make finance a breeze. Axon integrates with PC Miler truck routing, mileage, and mapping software. It calculates IFTA, fuel charges, and other expenses in the shipping business. 

Axon provides real-time, fully integrated trucking software that decreases responsibility, supports cash flow, and disposes of driver pay stress. It is intended to make your trucking operations tasks smoother, more proficient, and stress-free.

Key features of Axon Trucking

• Transportation management: The software enables users to create employee and contractor documents with just a click.
• Customized reporting: The customized reporting feature enables better business decision-making by integrating with other systems.

5. Truckbase

Best for small to mid-sized carriers

Star rating: 4.7 (25)

Truckbase is a cloud-based TMS software for growing FTL fleets with 10+ trucks. It helps small trucking companies expand smoothly and affordably.  Custom-fitted for affordability, it offers a direct TMS solution, ideal for those looking to automate their back-office operations. 

Automate load building and dispatching easily by utilizing a PDF importer that easily sends tasks to drivers through a text message. It enhances income flow with instant invoicing and strong financial reporting tools. Furthermore, it cultivates trust with drivers through direct settlements, disposing of pointless problems.

Key features of Truckbase

• Automation: It allows for streamlined load building and effortless dispatch with an AI-powered PDF importer.
• Instant messaging: This enables dispatch details to be sent to drivers via text or email.

6. Pro Transport

Best for companies looking for a centralized trucking solution

Star rating: 5.0 (11)

Laid out in 2005, ProTransport remains an all-in-one trucking software, offering a robust truck dispatching system. This software helps managers communicate and organize fleet dispatching efficiently, improving operational effectiveness over time.

This software goes beyond dispatching, integrating seamlessly with with various programs like QuickBooks, GPS, fuel cards, factoring, and IFTA reporting. ProTransport’s user-friendly dashboard and color-coded interface ensure easy access and navigation, simplifying trucking operations management.

Key features of Pro Transport

• Dispatch: ProTransport’s dispatching system enables managers to streamline communication and organization of fleet tasks.
• GPS data integration: The software seamlessly integrates GPS systems, providing real-time location tracking and route optimization capabilities.

7. TruckSpy

Best for FedEx contractors

Star rating: 4.8 (35)

TruckSpy is a complete dispatch solution for dealing with your fleet successfully. This software focuses on driver compliance, security, efficiency, and bits of knowledge to streamline each part of your activities.

TruckSpy’s user-friendly dispatch system and route checker ensure control and prompt service. Its easy-to-understand interface makes it simple for dispatchers to allocate assignments and monitor progress.

Key features of Truck Spy

• Drag-and-drop dispatcher: It allows dispatchers to easily assign and rearrange tasks, optimizing fleet management and ensuring efficient task allocation.
• Route deviation identifier: To enhance route optimization, it incorporates a route deviation identifier, enabling prompt adjustments to maintain efficiency and meet delivery schedules.
• Document scanner: TruckSpy streamlines document management by allowing drivers to scan and attach necessary documents to each stop in real-time.

8. Onfleet

Best for last-mile delivery

Star rating: 4.6 (93)

Onfleet is an advanced logistics software solution that empowers businesses to master their last-mile delivery operations. It simplifies dispatch, route planning, communication, and analytics, streamlining operations for optimal efficiency. This app caters to a wide range of industries, including food, beverage, retail, pharmacy, parcel, and more, in over 90 countries. 

Furthermore, businesses can delight customers with accurate ETAs and real-time tracking while seamlessly integrating various systems through their API. Onfleet’s route optimization considers time, location, capacity, and traffic for efficient routing, while auto-assigning on-demand tasks reduces service time and labor costs.

Key features of Onfleet

• Automated dispatch: The system automates assigning jobs to drivers based on predefined criteria such as proximity, availability, and priority.
• Integration: The software integrates with various third-party systems and applications, allowing for smooth data exchange and interoperability.
• Analytics: It provides advanced analytics and reporting tools, offering insights into key performance metrics, trends, and patterns.

9. Samsara

Best for large fleets

Star rating: 4.2 (349)

Samsara offers an extensive solution for fleet management and driver security across different industries. This software serves shipping companies of all sizes, focusing on improving operational proficiency and communication. The feature-rich software covers all parts of a task, guaranteeing real-time visibility and analytics.

From transportation and logistics to field services, construction, and manufacturing, Samsara serves clients across different areas. Their flexible solution suits large multinational companies, typically with fleets of 20+ vehicles. However, it may be too robust for small fleets of fewer than 5-10 vehicles.

Key features of Samsara

• Fleet maintenance: This ensures that all fleet vehicles are properly maintained and serviced through trucking route scheduling software. 
• Route planning: This functionality optimizes delivery routes to maximize efficiency and minimize fuel consumption and driving time. 
• Dash cams: They are installed in fleet vehicles to capture video footage of driving events and incidents. 
• Compliance: It ensures fleet operations adhere to regulatory requirements and industry standards.

10. LoadMaster

Best for carriers and brokers

Star rating: 3.4 (13)

McLeod‘s flagship product, LoadMaster software, stands out as transportation management software. With over 35 years of experience, it’s a trusted partner in trucking dispatch, freight brokerage, and fleet management. It provides carriers and brokers with tools for load planning, driver communication, shipment tracking, and financial management. 

For freight brokers, LoadMaster’s PowerBroker software provides a dedicated platform for managing the entire brokerage process, from load acquisition to billing. This is ideal for trucking, freight brokerage, third-party logistics, and shippers.

Key features of LoadMaster

• Driver app: It allows drivers to manage their tasks, communicate with dispatchers, and access essential information on the go. 
• Back office capabilities: This streamlines administrative functions such as load planning, billing, payroll, CRM, and document management, eliminating unwanted check calls to the office manager.

Now that we have learned about the best trucking dispatch solution available let’s find out how to choose suitable software for our business.

How Do I Choose the Best Trucking Dispatch Software?

With plenty of dispatch software choices accessible, understanding your budget, business model, and goals is crucial. This is what to focus on during your search:

1. Essential Features: Look for real-time tracking, route planning/scheduling, fuel management, and digital documentation capabilities to streamline dispatching and boost earnings.
2. User-Friendly Interface: Prioritize an intuitive and easy-to-use software interface to ensure high user adoption and efficiency across your team members. Many vendors offer free demos to test usability.
3. Scalability: Choose software that can scale alongside your growing business needs, allowing easy expansion of drivers, vehicles, and equipment as your fleet size increases.
4. Customer Support: Opt for vendors that offer excellent customer support through multiple channels, such as live chat, email, and telephone assistance, along with a comprehensive knowledge base.

Uplevel Your Dispatch Operations to Drive Efficiency and Profits

As we explore the trucking industry, the significance of choosing the right dispatch software couldn’t be greater. Businesses can streamline operations and boost efficiency by adopting top-notch solutions with features like real-time tracking, route optimization, and ELD compliance. 

Moreover, the chosen trucking route optimization software should accommodate the expansion of truck drivers, vehicles, and equipment as needed. Furthermore, we should not forget the importance of client service, which should be accessible at any point you want, with simply a call or click.