13 Best Grocery Delivery Software Solutions in 2025

Are you a grocery retailer failing to minimize your cost per delivery and maintain healthy profits?

Does poor visibility make it hard to track and avoid delivery delays and exceptions?

Do you find it challenging to meet your daily grocery delivery targets and timelines?

If yes, it’s time to implement grocery delivery software. 

Online grocery delivery software is a full-fledged solution that helps simplify business operations to meet customer demands. 

It also improves delivery speed, streamlines inventory management, minimizes delivery costs, and maximizes profit margins. 

But with several grocery delivery software solutions out there, finding the right option for your business can be tough.

So, we’ve got you this blog that covers:

• How can a grocery delivery platform help businesses?
• Key features to look for in a software
• The 13 best grocery delivery software solutions you can pick from:
  • Upper: Best for local and mid-sized grocery businesses or delivery teams
  • DispatchTrack: Best for large grocery chains and enterprises
  • Dispatch Science: Best for data-driven operations, 3PLs, or grocery distributors
  • Instacart: Best for small grocers or co-ops
  • ShopHero: Best for independent grocers
  • Onfleet: Best for enterprise-level or rapidly scaling delivery operations
  • OnTime360: Best for subscription grocery services
  • Shipday: Best for small to medium-sized local grocers
  • Growcer: Best for entrepreneurs or cooperatives launching a full-scale online grocery marketplace
  • Naveo eCommerce: Best for large grocery chains
  • Routific: Best for route optimization and small delivery teams
  • Barn2Door: Best for local farms and small grocers
  • Amazon Fresh: Best for mass-market delivery

• How to choose the right solution for your business?

What are the Benefits of Advanced Grocery Delivery Software?

A grocery delivery software can reduce operational costs by 20-40% while improving daily processes like order management, delivery scheduling and dispatching, driver tracking, and customer communication.

Some advantages of implementing a grocery delivery system include:

1. Reduce operational costs

Most online grocery software comes with built-in route optimization and dynamic routing capabilities. 

Businesses can use it to create the most efficient delivery routes and reduce vehicle idling, empty miles, backtracking, and costly detours. 

It, thus, decreases fuel and vehicle maintenance costs, improving profit margins.

2. Enhanced productivity

Online grocery software lets a grocery business create efficient routes to accommodate more deliveries per journey, reducing trips and increasing productivity. 

Moreover, it provides insights into delivery metrics, such as completed or missed deliveries and on-time delivery rates. This helps in identifying and eliminating performance issues with informed measures.

3. Enables scaling of business operations

Online grocery software helps automate processes, such as order taking, route optimization, scheduling, route dispatch, and customer communications via delivery notifications. 

Thus, it helps automate delivery-related processes to handle increasing order volumes efficiently. This way, businesses can scale their operations without compromising efficiency, accuracy, and productivity.

4. Integrates with existing business systems

An advanced online grocery delivery management system provides integration with your existing business platforms. 

You can include your warehouse management software, transportation management software, enterprise resource planning, or third-party logistics solutions without a hitch. 

It helps you establish connected workflows and streamline different aspects of your delivery business.

What are the Key Features of Grocery Delivery Business Software?

Essential grocery delivery software features include order management, route optimization, real-time tracking, automated notifications, and analytics. 

Depending on your business needs, these core features provide a strong foundation for efficient deliveries. 

Now you have a brief about them; let’s look at each one in detail: 

1. Quick and accurate order import

Manual order entry is time-consuming and error-prone, especially if you handle on-demand deliveries where order volumes keep fluctuating. 

Hence, look for software that allows importing orders straight from an Excel spreadsheet, point-of-sale software, or order management software. 

It will not only help you reduce your time but also eliminate manual errors, improving accuracy and efficiency.

2. Delivery scheduling and route optimization

If you deliver orders based on your customers’ preferences or priorities and ensure on-time delivery, it will help boost your credibility.

Your software must let you schedule deliveries based on your customers’ preferred time slots and create the most efficient routes to complete them on time. 

3. Quick dispatch and dynamic routing capabilities

Dispatching must be fast and accurate to send optimized delivery schedules and routes to the right drivers. Look for software that allows you to send planned routes to multiple drivers instantly or schedule their dispatch at a later date.

Moreover, your software must let you edit the sequence of stops or reassign them to another driver to accommodate any changes, emergencies, or vehicle breakdowns. 

To adjust last-minute orders or cancellations, it should also enable you to add or delete stops to in-transit routes.

4. Real-time tracking

Tracking your drivers in real time helps you stay aware of their progress, identify variances or deviations, and respond proactively to reduce them. 

So, your software must provide GPS tracking to follow order statuses to ensure deliveries are on track.

5. Automated customer notifications

Delivery status notifications based on real-time order tracking are crucial to keep your customers informed on their orders.

Ensure the software provides automated delivery notifications so your customers can know exactly where their groceries are at the moment. 

It also helps you build your customer loyalty and elevate the delivery experience.

6. Contactless delivery option

People nowadays are looking for contactless delivery for convenience and safety concerns. So, your software must provide an option for the same. 

Proof of delivery is also a crucial component of contactless delivery and lets your drivers collect photos of delivered items and customers’ e-signatures. 

It helps you document deliveries digitally to create irrefutable evidence of completed deliveries. 

Integration with payment gateways is equally important to ensure secure transactions.

7. Analytics & reporting

Data is valuable to understand your business performance. 

Seek comprehensive reporting & analytics features that let you track the percentage of successful deliveries, delivery times, or cost per delivery. 

You can then identify and address inefficiencies through informed decisions.

Some Extra Valuable Features

If you have just started and want bare-bones functionalities, you can go for a grocery distribution software that provides the ones we discussed above. 

However, if you are looking for enterprise-grade software, here are a few extra features you may consider.

8. Inventory management

Tracking your stock can help you monitor product levels in real time, avoiding under or overstocking and achieving inventory optimization. 

9. In-store picking

Offering your customers the option to place orders online and pick a convenient time slot to pick them up from your physical store can enhance their shopping experience and flexibility.

10. Personalized interactions

Saving your customers’ information, including contact details, cart items, and purchase history, can help personalize their shopping experience. 

You can even use these details to individualize product recommendations and create effective marketing campaigns.

11. AI and automation

AI-driven automation enhances delivery efficiency by optimizing routes, dispatching orders intelligently, and reducing manual workload, which boosts speed, accuracy, and scalability.

Now that you know the must-have and additional features, let’s take a look at the 13 best software options.

Top 13 Grocery Delivery Software Options for Your Business

1. Upper: Best for local and mid-sized grocery businesses or delivery teams



Right from managing scheduled deliveries from your regular customers to fulfilling last-minute high-priority orders or tracking deliveries to enhancing business performance, Upper helps you achieve it all, that too efficiently. 

There are two ways you can create routes in Upper. 

The first way is straightforward, in which you can simply import a spreadsheet or enter addresses manually to create routes.

The other is using Upper’s contact management functionality. It is ideal if you have certain regular or subscription-based customers. 

In this, you can add your customers’ details, save them as contacts, and create routes for them. 

It’s as simple as that. 

Got some additional instructions for specific contacts? No worries, as you can leave important notes for the driver like “Don’t ring the bell” or “Leave the parcel on the side door,” and that’s it. 

Save yourself the hassle of adding the same driver instructions every time!

On-time delivery is another critical aspect, especially if you deliver fresh produce. 

Upper lets you optimize routes based on customers’ preferences, drivers’ shifts, break durations, or priority. It ensures your drivers meet delivery timelines to preserve the freshness of products.

With Upper, you can even change the sequence of stops, add or delete them, or reassign them to another available driver. 

It helps you accommodate last-minute orders, cancellations, traffic jams, or emergencies like vehicle breakdowns or accidents.

Additionally, Upper provides GPS-based tracking to monitor your drivers’ real-time locations and trigger automated status notifications with precise ETAs, enhancing customer satisfaction. 

The bonus? 

You can customize your delivery notifications at each delivery stage to match your branding.

Tracking your delivery performance is essential to determine and avoid inefficiencies. And Upper’s reports & analytics feature offers summary and detailed route reports to help you with that. 

Here are some more features that you may want to explore:

• Mobile app for drivers: Upper’s app for drivers lets them view schedules, updates, and routes on the go.
• Driver-dispatcher chat: This functionality lets you connect with your drivers to help them understand and address their run-time issues.
• Quick search: Struggling with finding a customer’s information or driver profile from a long manifest? Upper gets you rid of it with Command + K.
• Storefront integrations: Upper provides integrations or apps for popular e-commerce storefronts that import orders directly as location pins and create optimized routes instantly.

Rating: 4.6 / 5 (44 reviews)

Pricing: Starts at $40 per user per month. 

Pros and cons of Upper:

Pros:

• Ideal for scheduled and last-minute deliveries
• Strong contact management for regular customers
• Highly customizable route optimization
• GPS tracking with branded notifications
• Driver-dispatcher communication and mobile app
• Integrates with storefronts for seamless order import

Cons:

• May be over-featured for very small businesses

Kroger’s Hack to Timely Delivery Revealed: Route Optimization

Want to ensure 100% on-time deliveries to maximize your customer satisfaction and repeat business? Implement Upper to optimize routes to help your drivers reach destinations on time every time.

Try Upper

2. DispatchTrack: Best for large grocery chains and enterprises



DispatchTrack is a popular last-mile delivery software that helps global businesses involved in logistics streamline delivery operations. 

DispatchTrack’s AI-powered routing is also a standout feature that helped it gain the second position on the list. It helps execute both on-demand and pre-order deliveries and supports curbside pickups. 

People also appreciate the user interface, which requires a minimal learning curve. However, there were instances where users found that uploading stops were sluggish. 

Here are some salient features you may like: 

• Territory planning: This feature allows you to plan routes considering sales volumes, commissions, drivers’ schedules, route feasibility, and service durations for your fleet. 
• Static routing: It lets you plan routes balanced across customers’ preferences, seasonality, and delivery costs and make quick adjustments if required. 
• Communication and collaboration: Communicate with all the stakeholders, right from warehouse managers to sales reps who follow up on the upcoming week’s orders. 
• Sales app: Integrated into the grocery delivery management software, this app offers live delivery data to your sales team to gauge customer satisfaction levels and plan future orders accordingly.

Rating: 4.5 / 5 (33 reviews)

Pricing: Not disclosed publicly. You can contact them to request a customer quotation. There is no free trial.

Pros and cons of DispatchTrack:

Pros:

• Automated routing for on-demand and pre-order deliveries
• Territory and static routing options
• Built-in sales app for delivery performance tracking
• Intuitive UI with a minimal learning curve

Cons:

• Uploading stops can be sluggish
• Pricing lacks transparency
• No free trial available

3. Dispatch Science: Best for data-driven operations, 3PLs, or grocery distributors



Dispatch Science is a cloud-based delivery software platform that relies on Artificial Intelligence, algorithms, and route optimization to simplify last-mile dispatching and delivery operations. 

Headquartered in Montreal, Canada, this company is relatively new in the industry but can suit businesses managing high volumes of vehicles and orders up to 1000.

Some more features that you may like are: 

• Self-service access: This platform provides a portal for customers to place orders, view order history, download invoices, and analyze reports. 
• Automated order assignment: It lets you view and group your orders based on specific filters that suit your business needs. It also allows you to define route distribution rules, visualize progress, and communicate with customers.
• Driver app: Drivers with mobile access can check assigned stops, priority changes, turn-by-turn directions, and upload digital proof of delivery. 

DispatchScience provides a robust platform to manage order entry, dispatch management, automated routing, invoicing, and a robust API. 

While users find routing capabilities satisfactory, they didn’t find tracking capabilities up to the mark. Some customers also pointed out the need for UI enhancements. 

Rating: 4.9 / 5 (9 reviews)

Pricing: Starts at $675 per month with an additional $27 per driver you add.

Pros and cons of Dispatch Science:

Pros:

• Powerful for high-volume operations (up to 1000 orders)
• Automated order assignment and self-service portal
• Strong reporting, API access, and dispatch tools

Cons:

• UI needs improvement, according to users
• Tracking features are not as strong as competitors
• High starting price may not suit smaller businesses

4. Instacart: Best for small grocers or co-ops



Instacart is the largest online grocery marketplace in North America that connects local stores and customers to provide on-demand grocery delivery services. 

With a network of over 500 retailers, Instacart has over 1 billion products to pick from. 

If you want, you can register your offline grocery store on Instacart and deliver orders via multiple Instacart ‘shoppers’ who shop and deliver orders to customers. 

Coming to features, you may like: 

• Intuitive app: Customers can choose from different retailers to shop for products from, based on their requirements.
• Flexible delivery options: Allows you to offer multiple options, including same-day delivery and in-store pickup for your customers.
• Personalized recommendations: Suggest products as per your customers’ cart items, previous purchasing history, and demand patterns.

While Instacart may relieve you of the hassle of managing deliveries yourself (and that costs you less!), you won’t have complete autonomy over them. 

Plus, if your shoppers fail to select items of optimal quality, especially if they include fresh produce, your brand reputation may be on the line. 

Rating: 4.3 / 5 (44 reviews)

Pricing: Varies by partnership agreement, where you don’t have to pay upfront costs but have to pay a percentage of each sale.

Pros and cons of Instacart:

Pros:

• No need to manage drivers directly
• Offers same-day delivery and personalized recommendations

Cons:

• Limited control over delivery quality
• Brand image can suffer due to shopper mistakes
• Revenue share cuts into profits

5. ShopHero: Best for independent grocers



ShopHero provides a range of connected solutions to help independent grocery stores of all sizes build a full-fledged online marketplace.

It provides a white label grocery delivery app to attract, engage, and retain customers with multiple features to support online, in-store, and mobile shoppers. 

It focuses on providing features like tipping integration to enhance your employees’ experience.

Some noteworthy features are:

• Cartlist: Build shopping lists, create product catalogs, and specify shelf locations using this, eliminating the need for in-store labor.
• eCommerce storefront: Develop a grocery delivery ecommerce software that provides a complete shopping experience.
• Social media management: Promote your services and manage your customers’ reviews across social media platforms.
• Mobile app: Build and customize an e-commerce app for customers to place and manage online grocery orders. 

As it is fairly new, there is no review on Capterra, but there are 25 reviews with an average rating of 4.4 on G2, most of them “incentivized”. 

People liked the speed of information retrieval and multi-platform support, but found customer service to be not adequately responsive. 

Moreover, bugs when making payments online using apps were also reported.

Rating: 4.4 / 5 (25 reviews)

Pricing: Not publicly available. You can contact them for a custom quote.

Pros and cons of ShopHero:

Pros:

• Supports online, mobile, and in-store operations
• Social media and eCommerce storefront features

Cons:

• Customer support is reported as slow
• Payment-related bugs mentioned by users
• Incentivized reviews may affect credibility

6. Onfleet: Best for enterprise-level or rapidly scaling delivery operations



Onfleet is a trusted last-mile delivery platform with over 1000 clients across different industries, one of them being grocery delivery. 

Onfleet’s base price is similar to Dispatch Science’s, making it a fit for mid-size markets, but billing is missing.

The highlight functionality is the auto-assignment of jobs to the most suitable drivers based on multiple parameters, such as location, availability, and performance. 

Some additional important features include:

• Driver app: Onfleet provides a grocery delivery app for drivers to connect with dispatchers in real time, view schedules, receive instant task updates, and follow turn-by-turn directions.
• Customer portal: Using this portal, your customers can view and manage orders to enhance their overall satisfaction.
• Real-time notifications: With the predictive ETA functionality, you can send precise times for the arrival of deliveries so customers stay prepared and available to receive orders.
• Data & analytics: This helps you track customer interactions, like reviews, completion rates, ratings, and comments, and make informed decisions to improve delivery performance.

Customers like this software for its user-friendliness, but several users have encountered issues when assigning vehicles to saved locations. 

Additionally, some have also found it slow to update or add orders at times. Routing is also sub-optimal in some instances.

Rating: 4.6 / 5 (93 reviews)

Pricing: Starts at $599 per month, including 2000 deliveries or pickups.

Pros and cons of Onfleet:

Pros:

• Real-time driver and customer portals
• Predictive ETAs and detailed analytics

Cons:

• Occasional issues assigning vehicles
• Sluggish performance when adding new orders
• Routing accuracy can be inconsistent

7. OnTime360: Best for subscription grocery services



OnTime 360 is a professional-grade last-mile delivery solution that provides a comprehensive suite of features at affordable prices. 

A salient feature is the customer’s self-dispatching, which lets your customers place orders and schedule pickups themselves. 

The other features that may add value to your business are: 

• Order entry tools: Create a customer’s profile with all the relevant information. Simply type the first few letters of the customer’s name to retrieve it every time. 
• Billing management: Using OnTime 360, you can achieve complete control over manual invoice generation and customization.
• Accounting management: Integrates with QuickBooks Online to track and manage invoicing and payment information efficiently.

While people like the ease of use, they weren’t happy with the inability to bulk-optimize all tasks. Routing is sub-optimal, requiring manual intervention at some places.

Rating: 4.3 / 5 (37 reviews)

Pricing: Starts at $99 per month and includes 250 shipments.

Pros and cons of OnTime360

Pros:

• Strong billing and accounting management features
• Integrates with QuickBooks Online
• Allows customer self-dispatching

Cons:

• Manual routing is required in some cases
• No bulk optimization for tasks
• UI may feel dated compared to modern tools

8. Shipday: Best for small to medium-sized local grocers



Shipday is an AI-powered delivery management platform popular for on-demand deliveries. 

A standout feature is the integration with popular storefronts, including Shopify, WooCommerce, GrubHub, and Wix, which enables you to synchronize online with offline operations. 

The other considerable features are:

• Customer management: Store contracted rates with OnTime’s complex price sets to create accurate orders.
• Feedback tracking: Use AI to determine patterns in your customers’ reviews or ratings and generate responses instantly. 
• Vehicle management: Track your vehicles’ maintenance schedules and notify you of due dates for maintenance to prevent sudden breakdowns.

While you may find it great for small to mid-sized businesses, its reporting capabilities are not the best for enterprise-level businesses.

Rating: 4.7 / 5 (28 reviews)

Pricing: Starts at $39 per month, includes 750 orders, and $0.04 per additional order.

Pros and cons of Shipday:

Pros:

• Affordable and ideal for small to mid-sized grocers
• Integrates with storefronts like Shopify, GrubHub, and Wix
• Feedback tracking and vehicle maintenance alerts

Cons:

• Reporting features are not suitable for larger businesses
• Limited enterprise-level analytics

9. Growcer: Best for entrepreneurs or cooperatives launching a full-scale online grocery marketplace



Growcer provides a 100% white-label solution with ownership for your lifetime. This eCommerce grocery platform is completely scalable and customizable to fit your business needs. 

Whether you are an admin, vendor/seller, or delivery staff, Growcer provides great functionality to cater to your specific business needs.

Users like the efficiency of data handling and the customer support team’s responsiveness. 

However, there are limited customization options, as one of the users mentioned. 

Another G2 user pointed out the minor bugs you may need to troubleshoot with the customer support team. 

Here are a few more salient features.

• Auto order completion: Configure the number of days after which an order is marked ‘Completed’. It prevents the buyer from initiating a return.
• Delivery slots management: As a seller, you can specify your customers’ preferred time slots and your shop’s opening hours to schedule deliveries accordingly.
• Accept/reject Order: Using this feature, drivers can accept or reject orders based on their schedules, feasibility, comfort, or route. It helps increase their flexibility at work.
• Buy online, pick-in store (BOPIS): Allow your buyers to place the order online and choose a convenient time slot to pick it up physically.

Rating: 5 / 5 (1 review)

Pricing: Starts at $499

Pros and cons of Growcer:

Pros:

• Lifetime ownership with white-labeling
• Delivery slot and driver flexibility features
• Includes BOPIS and driver-level order control

Cons:

• Limited customization options reported
• Occasional minor bugs
• Only one public review is available

10. Naveo eCommerce: Best for large grocery chains



If you look for reviews, there are probably none because it is relatively new. 

However, we chose to put Naveo on the list due to the versatility of features it provides to establish a connected grocery eCommerce store. 

Moreover, it appeared in the top search results for ‘grocery delivery software,’ and hence we placed it.

On their site, they mention they provide an end-to-end platform designed to help grocery retailers streamline their operations. 

Some features that may interest you are as follows. 

• Storefront: Select an existing off-the-shelf online storefront or headless commerce option if you want to design your storefront your way.
• Commerce engine: Naveo lets you handle large assortments and baskets, an advanced price book, and highly detailed product data like dietary preferences.
• Distributed order management: This allows you to handle multiple delivery options, including home, click ‘n’ collect, locker delivery, or dropshipping. 
• Last-mile delivery: Optimize routes based on delivery time slots and areas, and notify customers of arrival times to enhance their experience.

Rating: Not available on Capterra or G2

Pricing: Not publicly disclosed

Pros and cons of Naveo eCommerce:

Pros:

• Offers end-to-end grocery delivery capabilities
• Supports headless commerce and multiple delivery modes
• Optimized last-mile logistics with notifications

Cons:

Pricing and customer feedback lack transparency

11. Routific: Best for route optimization and small delivery teams



Routific is a specialized delivery management software, not a full grocery platform. However, it is a promising option for grocers that already have an ordering system but need an efficient last-mile delivery solution.

We mentioned Routific for its powerful route optimization capabilities that help small or local grocery stores make deliveries more seamlessly and cost-effectively.

It’s ideal if your focus is on reducing fuel costs, planning smarter routes, and improving on-time performance.

Key features of this software:

• Route optimization: Automatically plan the most efficient routes with delivery time windows.
• Real-time driver tracking: Keep customers informed with live delivery tracking.
  Customer Notifications: SMS or email updates for customers on ETA.
• Easy dispatch: Assign drivers quickly through a drag-and-drop interface.

Rating: 4.9 / 5 (138)

Pricing: Starts at $150/month for 200 orders

Pros and cons of Routific:

Pros:

• Excellent route optimization for small teams
• Real-time tracking and ETA notifications
• Simple, drag-and-drop dispatch

Cons:

• May require integration with third-party systems

12. Barn2Door: Best for local farms and small grocers

Barn2Door is created for farm-to-table sellers and small grocery businesses. It helps local grocers or farmers build a direct-to-consumer sales channel without technical complexity.

It’s not built for large-scale operations, but perfect if you’re looking to sell local produce or specialty groceries online.

It focuses on helping grocers own their brand, customer relationships, and revenue, with no commissions like marketplaces.

Key features include:

• Branded online store: Launch a fully-branded website and mobile store.
• Recurring orders: Enable subscriptions and regular delivery schedules.
• Inventory management: Keep track of changing seasonal stock.
• Marketing tools: Email, SEO, and social tools built in.

Rating: Not available on Capterra or G2

Pricing: $99/month

Pros and cons of Barn2Door:

Pros:

• Built for small farms and grocers with a direct-to-consumer focus
• Offers recurring orders and branded storefronts
• Built-in marketing and SEO tools

Cons:

• Lacks advanced logistics features
• Not scalable for high-volume grocery businesses
• No public reviews on major platforms

13. Amazon Fresh: Best for mass-market delivery

Amazon Fresh is the go-to for fast, mass-scale grocery delivery, especially in metro areas. Unlike standalone software, it’s a service powered by Amazon’s massive logistics network.

We mentioned it here because many retailers can partner with Amazon or use its environment to reach customers quickly and effortlessly.

Though not software in the traditional sense, it’s a valuable channel for retailers looking to scale quickly.

Key strengths:

• Extensive product reach: Access to a huge online customer base.
• Fast delivery: Same-day or next-day delivery in most regions.
• Voice ordering: Integrated with Alexa for quick reordering.
• Amazon integration: Super simple if you’re already selling on Amazon.

Rating: Not available on Capterra and G2

Pricing: There is no cost to register and list your products. The fees will be incurred based on your sales. 

Pros and cons of Amazon Fresh:

Pros:

• Access to Amazon’s massive delivery infrastructure
• Fast, same-day delivery in major cities

Cons:

• Retailers don’t control customer experience or branding
• High competition and low margins
• Not a standalone software, more of a sales channel