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OnTrac is a privately owned logistics company that looks after regional shipping services in the western United States. The company was founded in 1991, with its headquarters in Chandler, Arizona, United States.
Initially, it was a Californian document shipper but later it turned into a next-day carrier option for customers from Los Angeles to San Francisco. They provide services in Arizona, California, Colorado, Nevada, Oregon, Utah, and Washington. As of 2020, OnTrac has sent packages to around 20 percent of the United States population.
OnTrac ships through a variety of service levels, including
- OnTrac Sunrise: Before noon on weekdays and before 2 PM on Saturdays
- OnTrac Ground: End of-day delivery (Next, 2-day, and 3-day)
- DirectPost by OnTrac: Cost-effective services for small, lightweight packages (3-5 days)
OnTrac DirectPost recently partnered with the USPS network to deliver shipments at a more affordable cost. The customers chose OnTrac because of its excellent customer service and the technology they use to process deliveries.
OnTrac DirectPost does not deliver illegal items like animal fur, alcohol, fuel, tobacco, fragile items, or medical marijuana. They also do not prefer to deliver cash, stamps, coins, jewellery, precious metals, or antiques.
How Do Upper Package Tracker and OnTrac DirectPost Work?
The Upper Package Tracker is an advanced tracking software to track parcels from anywhere in the world. This software is updated on a regular basis to provide the most accurate tracking information.
The package tracker helps to monitor parcels from nearly 75+ courier services around the world. You can check the real-time updates of your OnTrac DirectPost package through the Upper.
You will need to enter the tracking number and click on the “Track my package” button. The upper will show the route that your package is traveling through along with its current location.
Worried about the whereabouts of your parcel, use Upper Package Tracker for free now.
Frequently Asked Questions
Is it feasible to track the OnTrac DirectPost package without a tracking number?
No, you cannot track your OnTrac DirectPost package without a tracking number. If you do not have the tracking number, you must contact the sender and ask for the tracking details.
Who offers better tracking Upper or OnTrac DirectPost?
Upper being the multiple courier tracker is better than the OnTrac DirectPost package tracker because it is limited to OnTrac packages.
What is the delivery time frame for OnTrac DirectPost?
They usually deliver on weekdays, so you may expect it to arrive by the end of the day as per the scheduled delivery.
How to track the OnTrac package with Upper?
For tracking your OnTrac parcel with Upper, you need to enter the tracking number and click on the ‘track my package’ button. The system will display the tracking updates along with its current location.
How to sign for an OnTrac DirectPost package?
For signing and accepting your package, you need to sign electronically on the device provided by the delivery person.
How long does OnTrac holds your package?
OnTrac will make three delivery attempts; if that is unsuccessful, they will charge additional fees for re-deliveries and returns.
What needs to be done if I do not receive my OnTrac DirectPost parcel?
If you do not receive your parcel within the estimated delivery time, check for the status on Upper Package Tracker and also give a one-hour grace period for delivery.
However, if you do not get any updates, you should contact OnTrac Customer Service.
NOTE: You are entitled to a refund of the shipping charge if the parcel is not delivered within the one-hour grace period.
What if I miss the parcel delivery by OnTrac DirectPost?
If you miss the OnTrac delivery, they will make three delivery attempts. But, if you miss these deliveries, you should contact customer service and schedule a re-delivery at a time you are available.
How do I contact OnTrac DirectPost Customer Service?
You can contact OnTrac customer service at 800-334-5000.