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Colis Privé specializes in home and relay parcel delivery services. In no time, the company became a brand for package delivery. It offers services involving parcel collection from online store owners to final delivery.
With over 70 million parcels delivered through its team of 3300 deliverers, the company has four national platforms in Ile-de-France, Lyon, Orleans, and Lille, and 110 area agencies spread all over France to help them offer quick and controlled delivery services.
Colis Privé has earned a big name in eCommerce parcel delivery because of its quality service, speed, flexibility, and innovative solutions.
History of Colis Privé
Established in 1993, Colis Privé has seen great growth and aims to boost its delivery service consistently. All its team members commit to ensuring a great customer experience.
It got its postal license in 2006, and since then, the company’s deliverers have worked hard to drop off its customer’s packages straight to their mailbox.
How do Upper Package Tracker and Colis Privé work?
Colis Privé has become a dominant parcel delivery company in France and offers reliable services at reasonable prices. Its post office network makes delivery easy and convenient for the people in France.
The flexible delivery demands easy tracking facilities too.
Enter Upper Package Tracker!
Upper Package Tracker offers tracking services globally. We offer you precise tracking data of your parcel in real-time, so you know its location at every moment.
If you are waiting to get your parcel through Colis Privé, use Upper Package Tracker for free check its status.
Enter the tracking number and click on the “Track my package” badge. The package tracker will provide you with all the information related to your package.
Frequently Asked Questions
How to select a pickup point?
As soon as you get a delivery alert, you will get the option to select a pickup point. You can also do it by visiting the website of Colis Privé and choosing a delivery date and pickup point. You will get all the information about the pickup point address, opening and closing hours, and a map.
How can I track my Colis Privé package with Upper Package Tracker?
It is simpler to track your Colis Privé package with Upper Package Tracker. Enter the tracking number in the search box and tap “Track my package.” The website will detect the location of your package and update you on its current location.
Does Upper Package Tracker offer better tracking than Colis Privé ?
Colis Privé can help you track only the packages that they deliver. However, Upper Package Tracker connects with several courier companies globally. It allows you to search your parcel regardless of your delivery service.
Why is my parcel marked delivered but not yet received by me?
Colis Privé delivers to third parties, mailboxes, and caretakers or neighbors. If, after thoroughly enquiring, you still haven’t got your parcel, you can claim it on their website on “Submit a Claim.” Within two days, the team will respond to you.
How does Colis Privé deliver?
The deliveries occur between 8 am to 7 pm. Your package will be delivered to your mail/ post box or in person if a sign is required or to a third party, your housekeeping, caretaker, or neighbor.
If Colis Privé cannot deliver your package, you will be given a notification and asked for suggestions for a second attempt. You can also pick up your package from their post lockers open 6 days a week.
How can I contact Colis Privé customer service?
You can contact them on their website. You can also contact their application through your smartphone. You can ask your queries on Twitter, and our team will answer you from Monday to Friday, 9 am to 5 pm.
We are also available on the phone at 0 806 000 250 from Monday to Saturday from 8 am to 8 pm.
Can my parcel be delivered to a post box by Colis Privé ?
Yes, Colis Privé is a carrier with La Poste to get an ARCEP postal license. So, the delivery drivers can deliver your package in your post box.
What additional services does Upper Route Planner render?
The additional services rendered by Upper Package Tracker are real-time tracking, scheduled delivery, collection sign, and Proof of Delivery.
How late can Colis Privé deliver my parcel?
Colis Privé delivery timings are based on your selected service and whether you’re delivering to France or Belgium. Usually, Colis Privé delivers parcels in 24 to 48 hours, while the delivery timing range from 8 am to 7 pm local time from Tuesday to Saturday. If you were unavailable during delivery, you could pick up your parcel from one of their post lockers.
How long can Colis Privé hold my parcel?
Often the package may be too big for your mailbox or needs a sign, and Colis Privé may not be able to reach you. In such circumstances, the driver will drop your package at a relay point, a locker where your package is kept. The lockers are accessible 6 days a week and sometimes open on Sundays. You can pick it up within 10 business days before it is returned to the sender.
How can I track my Colis Privé parcel with Upper Package Tracker?
You can track your parcel with Upper Package Tracker using your tracking number. Just enter the tracking number in the Upper Package Tracker website or app and allow us to do the rest of the work. Within no time, we will locate your parcel and update you with the tracking progress.
What is Colis Privé has lost my parcel?
Firstly, find its current location using Upper Package Tracker. If the parcel is in Belgium or France, file a complaint with the Colis Privé team. They will inquire about your parcel tracking data and parcel content description. They will try to find your parcel or reimburse you according to the content. Sometimes packages may get delayed by operational backlogs or weather.
Why is there no movement in my Colis Privé package?
There can be several reasons behind it, such as delays faced by the delivery company, operational backlog, or technical issues.
Can I track my Colis Privé parcel if I don’t have a tracking number?
No, unfortunately, you cannot! You need your Colis Privé tracking number to locate your parcel.
How long do international parcels take with Colis Privé ?
When you’re shipping internationally with Colis Privé , they will handle your package to another courier company if you are not shipping to Belgium. The package is given within 24 to 48 hours.
After the package is given, it depends on the courier company to deliver your package. It may take 14 business days to arrive.