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DHL eCommerce Solutions is a DHL unit to manage domestic and international parcel delivery, allowing businesses to grow within and across borders. With more than 35,000 people working for the company, delivering a billion parcels yearly, you will find the company delivering ‘excellence’ worldwide.
It is recommended for high-volume business customers looking for end-to-end shipping solutions to ease their eCommerce business. DHL eCommerce solutions for local and international parcel pickup, delivery, and return services to companies. It also offers eCommerce logistics in chosen markets of America, the Middle East, Africa, and the Asia Pacific.
History of DHL eCommerce
In 2014, the old MAIL Division of Deutsche Post DHL Group was rebranded as Post eCommerce, with every sub-division focusing on a particular market.
DHL eCommerce Solutions has its head office in Bonn, Germany, and regional offices in the United States and Singapore.
How do Upper Package Tracker and DHL eCommerce work?
We firmly believe the tracking services should be error-free and precise for every customer. Upper Package Tracker offers reliable tracking services for customers across the globe. We help you get real-time, accurate, and updated tracking information for all your couriers.
Upper Package Tracker is a user-friendly service offering end-to-end tracking solutions for a good customer experience. All you need to do is enter the tracking number, choose the Courier Service Provider and click on “Track my package.”And you will get an accurate detail of your package.
If you are waiting for your package from DHL eCommerce, and want to know its real location, don’t worry! Use the Upper Package Tracker and get immediate information.
Frequently Asked Questions
When will I get my package from DHL eCommerce?
Once your shipment is handed to us by the online store owner or merchant, the delivery depends on the service chosen. The store owner mentions the delivery time on their website.
However, sometimes the delivery timings differ depending on the product/ service selected, destination, and origin location. It can range from 2 to 3 days to 20 days for nations with long distances.
Also, consider that depending on the products selected, the shipment is handed over to the local postal company in your country. So, once the package is handed over to them, DHL eCommerce is no longer liable for your parcel.
Why haven’t I received my package till now?
Please remember that the normal delivery times may affect the product/ service ordered, origin and destination country relations, and customs services.
However, if your package has surpassed the expected delivery time and you do not receive your shipment, delivery delays are usually caused by customs, strikes, and weather issues. Please contact our DHL team if your package doesn’t arrive within 10 days after the scheduled delivery time.
What do I do if my parcel is damaged or missing?
If your shipment is delivered to the local post, you should speak to the local post authorities within 7 days to file a damage report.
You should send the damage report to the online store owner. They will claim the damaged parcel with DHL. Only the storeowner or sender can file a claim as they are a contract partner of DHL.
Does Upper Package Tracker tracking cover my DHL eCommerce package?
Yes, you can track your package with the Upper Package Tracker. Get end-to-end tracking and centralized delivery of your DHL eCommerce parcel.
Does Upper Package Tracker offer better tracking than DHL eCommerce?
Yes, Upper Package Tracker offers more precise and real-time tracking data. We will keep you updated till the product is delivered to you.