A Better Way To Schedule Your HVAC Operations
HVAC businesses struggle with meeting customer expectations in terms of arriving on time to fix or maintain HVAC units.
Having your technicians reach the right location at the right time helps you boost your HVAC service operations easily.
It is only possible when you give up the tedious task of scheduling your jobs by hand and adopt route scheduling and optimization software.
Create The Most Efficient Route Schedules With Upper Crew
Technicians waste time on the road when they do not have a well-defined route schedule. While that happens, you are making your customers wait. While your customers sit around and wait, you make them waste their time, mind, and money.
All this happens due to an inefficient process. The inefficiency causes your customers and your business to lose a lot of money alike.
Our goal is to make HVAC businesses more efficient and profitable by providing the most streamlined way to plan, schedule, and optimize service calls.
Optimizes routes & saves up to 8 hours weekly
Help keep your customers informed
Increases productivity by 40%
Records proof of service
Save Time, Save Gas, & Make More Money
Save Time in Planning
Our robust mapping and optimization functionalities generate an optimized route for your HVAC technicians in no time. Save time in planning as well as drive time for your technician team.
Keep Your Customers Informed
Delight your customers by sending out timely notifications about when they expect the technician to show up for repairs.
Make Last-minute Rerouting Easier
Need to add a last-minute repair request to an already optimized route? No problem, you can even add the address a minute before your technician steps out on the road.
Reduce Fuel Costs
Less time spent on the road means less money spent on fuel. Accurately optimized routes help your technicians in covering their stops on time and saving fuel costs.
Squeeze More Jobs Into Your Workday With Route Scheduling & Optimization
Upper Crew’s route scheduling and optimization capabilities help you with increased efficiency, cost savings, and more revenue.
Schedule, Dispatch, & Run Your Operations From Anywhere With Upper Crew
Plan Multiple HVAC Schedules
Powerful Scheduling & Optimization
Upper Crew real-time route scheduling & optimization is powered by artificial intelligence. Offers dispatchers peace of mind with automated scheduling & optimization of up to 500 stops per route.
One-click Driver Dispatch
Route scheduling and dispatching with Upper Crew is the fastest way to manage your technicians. Send routes to multiple technicians through email or text with a single click.
Focus on HVAC Client Experience
Quickly alert your customers when technicians are on their way, finished their job, or arriving late. Keep your customers informed through automated email or SMS notifications.
ETA & Technician Location
Customers receive email & SMS notifications with ETAs and the location of the technician. It helps your customers know when to expect the technicians to show up.
Generate Insightful Daily Reports
Electronic Proof of Service
Capture a photo of each unit serviced for that specific job, so there is no room for error. It’s simple, fast, and hassle-free. Also, it helps improve technician accountability and avoid false customer claims.
Daily, Weekly, Monthly Reports
With Upper Crew, you can easily generate daily, weekly and monthly reports for each job and technician. These reports provide insights into your operations and help you make informed decisions.
Smart Route Planning Software To Finish HVAC Repair Jobs Quickly
Upper Crew is the #1 software to help you schedule and optimize route schedules for your daily HVAC jobs. Check it out for yourself.
Here’s How Upper Crew Helps Take Your HVAC Business To The Next Level
Better Resource Utilization
Enable your business to address huge waste areas (time & fuel), eliminate bottlenecks in planning.
Improve Payroll Accuracy
Scheduling with accurate driver times helps you keep a record of driver hours throughout the week. It enables you to create payroll accuracy for each technician.
Reduce Back Office Load
Improve productivity, save time and reduce the back office load for dispatchers with optimized route schedules in less than 5 minutes.
Manage Time Windows
Scheduling clients according to their availability and maintaining specific time windows is made easier with Upper Crew.
Generate Daily Reports
Generate daily, weekly, or monthly reports for each route or technician. It helps you find out the efficiency of your operations and staff.
Plan Months in Advance
You can plan and schedule routes for months in advance with our HVAC route planning software and take control of your routing schedules.
Improve Customer Experience
Keep your customers informed about the technician’s arrival or the successful finish of the service with timely customer notifications and proof of service.
Easily Manage Technician Call-offs
Re-routing and dispatching the route to a different technician is easy with Upper Crew. The route is optimized according to the new technician’s start and endpoints.