How to choose Why Upper Feature comparison FAQs How to Choose the Right Delivery Management Software for Your Business? Choosing the right delivery management software for your business comes down to understanding your needs and finding a solution that fits them. Here are some quick tips to help you make the right choice: Understand your needs Are you managing a small team or scaling up? Choose software that fits your current and future needs without extra costs. Look at the features Prioritize essential features like route optimization, tracking, and reporting. Make sure you’re not paying extra for essential features. Ease of use Time is precious. Your software should be intuitive, minimizing the learning curve and keeping your operations smooth. Customer support Look for responsive support. You need quick, helpful assistance when something goes wrong. Price and value Compare pricing plans. Make sure you’re getting what you need without overpaying for unnecessary features. Scalability As your business grows, your software should too. Ensure it can handle more processes without slowing down or becoming too expensive. Why Upper Wins Over Tookan as the Best Delivery Management Software Extensive feature set that delivers real value How Upper gives you the edge: Upper gives you all the essential features from the start without extra charges. With unlimited route creation, dynamic route optimization, real-time tracking, and a driver mobile app, everything you need is included. You won’t pay extra for important features like importing stops, customizing vehicle types, driver-dispatcher chat, task ETAs, curbside delivery management, or reports and analytics. Unlike Tookan, which limits analytics to 90 days, Upper provides unlimited access to your historical data. Why Tookan might not be the right choice for you: Tookan’s approach can be a tough sell if you’re looking for a straightforward, all-inclusive package. Tookan charges extra for features you’d expect to be included. Route optimization, ETAs, and even messaging between team members cost more. This can quickly add up, making your actual costs higher than expected. For a detailed breakdown of Tookan’s features, pricing, and overall performance, check out this Tookan review. Straightforward pricing How Upper gives you the edge: Upper’s pricing is simple and clear. For $40 per user per month, you get access to all the essential features, so you know exactly what you’re paying for. This price includes everything you need: route optimization, real-time tracking, detailed reports, and more. You can start using all these features immediately without worrying about extra costs. Why Tookan might not be the right choice for you: Tookan’s pricing can be confusing and expensive. Their base plan starts at $39 per month but covers only 200 tasks, with extra tasks costing $0.22 each. Essential features like route optimization ($0.12 per task), ETAs ($49 per month), reports ($30 per month), and in-app messaging ($11.99 per month) come as add-ons. These extra costs can add up quickly, potentially making it more expensive as your business grows. How Upper gives you the edge: How Upper gives you the edge: At Upper, we simplify your tasks with a user-friendly interface. No tech degree needed—just log in and start. Need to find routes or drivers fast? Use our Command K feature for quick searches. Planning routes? Enter your stops and let Upper handle the rest. Make last-minute changes effortlessly with our drag-and-drop functionality. Our mobile app is equally intuitive, so drivers can focus on delivering rather than learning the app. Why Tookan might not be the right choice for you: Many users find Tookan challenging to use due to its steep learning curve and complex navigation. Simple tasks, like importing addresses, often require workarounds. Additionally, issues with maps and address auto-filling can complicate the process and lead to more manual corrections. Customer support is there when you need it How Upper gives you the edge: At Upper, we offer responsive support to address your questions promptly. For quick queries, use our chat or email support. For more detailed help, our technical team and support managers are here to assist. We also provide a range of resources, including video tutorials and guides, to help you make the most of Upper. Why Tookan might not be the right choice for you: Many Tookan users report frustrating experiences with customer support. Slow response times and unresolved issues are common complaints. Some users have waited days or even weeks for answers to their questions. Others report that it’s not always helpful, even when they get a response. Additionally, reports of unprofessional conduct and contract disputes add to the dissatisfaction. Free options: Try before you buy How Upper gives you the edge: We understand you want to be sure before committing. That’s why Upper offers a 7-day free trial with full access to all features, so you can see how it fits your needs. Additionally, we provide a free route planner app that lets you optimize up to 20 stops at no cost. It’s ideal for small businesses or those just starting, with no pressure to upgrade. Why Tookan might not be the right choice for you: Tookan offers a 14-day free trial, but it may not be enough to explore all features thoroughly due to its steep learning curve. You might spend most of your trial just figuring out how to use it. Additionally, Tookan doesn’t provide a free version, so after the trial ends, you have to decide whether to commit without a middle option for simpler needs. Upper vs Tookan: A Detailed Comparison Find out which delivery management software offers your needs the best value and functionality. Feature/Aspect Starting Price $39/month (only 200 tasks) $40/user/month (unlimited routes) User Rating 4.2 (74) - Tookan Reviews 4.6 (44) - Upper Reviews Free Trial 14 days 7 days Free Version Up to 20 stops Route Optimization $0.12/task extra Included in all plans Real-time Tracking Proof of Delivery ETA Generation $49/month extra In-app Messaging $11.99/month extra Custom Reports $30/month extra Import CSV Spreadsheet Starting $1000 Command K Search API Access Geofencing Barcode Scanning $11.99/month extra User Interface Complex, steep learning curve Intuitive, easy to use Customer Notifications Customer Support Often slow, limited Responsive, 24/5 Historical Data Access 90 days Unlimited Feature/Aspect Tookan Upper Starting Price $39/month (only 200 tasks) $40/user/month (unlimited routes) User Rating 4.2 (74) - Tookan Reviews 4.6 (44) - Upper Reviews Free Trial 14 days 7 days Free Version Up to 20 stops Route Optimization $0.12/task extra Included in all plans Real-time Tracking Proof of Delivery ETA Generation $49/month extra In-app Messaging $11.99/month extra Custom Reports $30/month extra Import CSV Spreadsheet Starting $1000 Command K Search API Access Geofencing Barcode Scanning $11.99/month extra User Interface Complex, steep learning curve Intuitive, easy to use Customer Notifications Customer Support Often slow, limited Responsive, 24/5 Historical Data Access 90 days Unlimited Try Upper for FREE No credit card required Stop overpaying for features. Start optimizing routes with Upper today! Try for Free FAQs What are the main differences between Upper and Tookan? Upper provides unlimited routes and includes advanced features like real-time tracking, proof of delivery, and ETA generation at a flat rate, making it highly cost-effective for delivery businesses. Tookan, on the other hand, charges extra for several essential features, which can significantly increase costs. Upper is designed for simplicity with a user-friendly interface, while Tookan has a more complex interface with non-responsive customer support. Is Upper more cost-effective than Tookan for delivery businesses? Yes, Upper is more cost-effective. While Tookan starts at $39/month, it only covers 200 tasks and charges extra for features like ETA generation, team messaging, and custom reports. Upper offers a flat $40/user/month price, which includes unlimited delivery routes, route planning and optimization, and real-time tracking, making it ideal for efficient delivery management. Does Upper offer a free trial or free version? Yes, Upper offers both. You can start with a 7-day free trial to test out all the features. Additionally, Upper provides a free route planner app where you can optimize routes with up to 20 stops without charge. Tookan, in contrast, only offers a 14-day free trial without a free version. How does Upper’s route optimization compare to Tookan’s? Upper’s route optimization is included in all plans and offers unlimited route creation. It uses advanced algorithms to create the most efficient routes for timely deliveries, considering factors like time windows and vehicle capacities. In Tookan, you’re charged extra per task for optimized routes, making Upper a better choice for automated route planning. Is it easy to switch from Tookan to Upper? Yes, switching from Tookan to Upper is simple. Upper allows you to import your existing routes and customer data through easy-to-use tools. You need to contact their support team for specific migration details. Does Upper charge extra for features like ETAs and team messaging? No, Upper includes features like ETAs and team messaging in its standard plan. This is in contrast to Tookan, which charges extra for these essential features ($49/month for ETAs and $11.99/month for in-app messaging). What reporting and analytics capabilities does Upper offer compared to Tookan? Upper offers comprehensive custom reports at no additional cost, allowing you to track route completion and delivery analytics. It offers unlimited access to historical data, allowing you to gain valuable insights into your delivery operations. Tookan’s smart analytics, in comparison, only provides data for up to 90 days and is an additional paid feature. Is Upper suitable for small businesses and startups? Yes, Upper is suitable for small businesses and startups. Its free route planner for up to 20 stops is perfect for startups. As your business grows, you can easily transition to the full version, which offers scalable features without purchasing additional add-ons. Does Upper offer API access for custom integrations? Yes, Upper offers API access, allowing you to build custom integrations and automate your delivery process. This is essential for businesses that need seamless integration capabilities with other systems like inventory management or CRM platforms. What kind of businesses benefit most from using Upper over Tookan? Courier services, small businesses, and other delivery businesses with growing needs benefit most from Upper’s comprehensive feature set, flat pricing, and user-friendly interface. Upper provides the tools needed for optimized routes, seamless dispatch management, and better customer satisfaction without hidden fees. What are the best alternatives to Tookan for delivery management? Some top Tookan alternatives for delivery management include Upper, Onfleet, and Routific. These platforms offer advanced route optimization, real-time tracking, and tools for efficiently managing delivery processes. How does Upper’s mobile app compare to Tookan’s for drivers? Upper’s mobile app is designed to be intuitive and easy for drivers to use. Drivers can easily manage routes, provide delivery status updates, and communicate with dispatch teams. Tookan’s app is functional but less intuitive, with more steps involved, making Upper’s app a better fit for fleet management and last-mile delivery operations. Author Bio Jeel Patel Jeel Patel is the Chief Executive Officer at Upper. With 5+ years of experience in dev, outbound, and inbound sales, He is committed to growing conversion through inbound and outbound activities. Outside the office, Jeel loves to spend time with his dog and take him on long walks. Read more. 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