Have you ever experienced the frustration of a delayed or missing package, followed by a flood of complaints from disappointed customers? If you manage deliveries or run a business, you know how even a small slip in the final stage of delivery can tarnish your reputation and affect your bottom line.

With the eCommerce boom in full swing, mastering the last mile isn’t just a nice-to-have—it’s a critical element for staying competitive and winning customer loyalty. To ensure smoother, more efficient deliveries, you need the best last-mile delivery software to streamline operations and keep your customers happy.

Did you know?

The demand for last-mile delivery is rapidly increasing, with a projected global growth of 78% by 2030, driven by evolving consumer expectations.
Source: www3 weforum org

As online shopping grows, perfecting your last-mile delivery has become increasingly important. In this post, we will explore the top last-mile delivery software for 2024 and how they can help you:

Plan efficient routes to save time and fuel
Track shipments in real-time for better control
Keep customers informed with accurate updates
Avoid common mistakes to ensure timely deliveries
Integrate seamlessly with your existing systems

Forget Spaghetti Routes, Optimize Routes for Your Entire Team with Upper

Table of Contents

How We Evaluated and Picked the Best Last Mile Solutions?
What is Last Mile Delivery Software?
9 Best Last Mile Delivery Software to Try in 2024
How Do You Choose a Last Mile Delivery Software?
Take Your Step Towards Last-Mile Delivery Excellence

How We Evaluated and Picked the Best Last Mile Solutions?

Our team of experts has spent many hours researching and testing last-mile delivery solutions. The process includes consulting industry professionals, analyzing market trends, and evaluating each app based on user experience, reliability, and performance. We don’t accept payment or incentives from the apps we review—we focus on providing unbiased, trusted evaluations.

For further insights into our process, we cross-check customer feedback from trusted review platforms (G2, Capterra), ensuring our final recommendations are authentic and reliable.

What is Last Mile Delivery Software?

Last-mile delivery software is a specialized tool designed to manage and optimize the last stage of the delivery process, from the warehouse to the customer. It helps streamline route planning, track real-time deliveries, and enhance customer communication.

Automating these tasks reduces operational costs, improves order accuracy, and boosts overall efficiency, ensuring a smoother delivery experience.

9 Best Last Mile Delivery Software to Try in 2024

Finding the right last-mile logistics software is crucial for optimizing delivery operations and enhancing customer satisfaction. Here are nine top last-mile delivery software options for 2024 that can boost your delivery efficiency:

1. Upper

Aspects	Details
Best for	Businesses offering last-mile deliveries
Ease of use	User-friendly interface
User ratings	4.6 (44 reviews)
Pricing	$40/user/month
Free trial	7 days free trial
Available on	Web, Android, iOS
Route quality	With Upper, enjoy routes optimized up to 18% more efficiently, covering shorter distances and saving on fuel costs

Efficient last-mile delivery is no longer just a goal; it’s necessary for any delivery business. If managing routes, optimizing delivery times, and keeping customers happy is challenging, Upper is the solution you’ve been looking for.

Upper is built to tackle the common last-mile delivery problems businesses across various industries face. With its user-friendly design and powerful optimization features, Upper ensures you get the most out of your route planning efforts.

Here’s how Upper can make a real difference for you:

1. Streamlined route planning

With Upper, you can plan delivery routes quickly and easily. You can import your delivery stops directly from a spreadsheet or app, eliminating hours of manual entry.

Upper optimizes routes based on the most efficient routes, considering factors like delivery locations, time windows, and traffic patterns. This reduces fuel costs and ensures on-time deliveries.

2. Real-time tracking

Keep tabs on every delivery vehicle in your fleet with Upper’s real-time tracking feature. Monitor driver locations, progress, and estimated arrival times to keep customers informed. This feature also helps quickly address any delays or issues during deliveries.

Recommendation: For more tips on how to improve last-mile delivery tracking, do check out our blog.

3. Automated route adjustments

Last-mile delivery routes often need adjustments due to unforeseen changes like traffic or new order requests. Upper handles these changes effortlessly with automated route adjustments.

Whether it’s adding a last-minute delivery or altering a route due to traffic conditions, Upper allows for swift modifications.

4. Enhanced communication

Upper’s in-app dispatching solution and driver chat facilitate seamless communication between dispatchers and delivery drivers.

You can share real-time updates, provide instructions, and resolve any issues quickly, keeping everyone involved in the delivery process informed and coordinated.

5. Proof of delivery

Forget about paperwork. Upper captures digital signatures and photos for proof of delivery, increasing transparency and making resolving any customer inquiries or disputes easier.

The best part?

You can try Upper free for 7 days. No credit card is required. Just take it for a spin and see how it works for your business.

6. In-app navigation

Accurate navigation is vital for delivery drivers to follow their routes efficiently.

Upper’s in-app navigation provides turn-by-turn directions, helping drivers stay on course and avoid delays. This ensures that deliveries adhere to their schedules and packages reach customers on time.

7. Comprehensive reporting

Make data-driven decisions with Upper’s detailed reporting and analytics. Track performance metrics, monitor route efficiency, and gain insights into your operations with reports that help identify areas for improvement and refine your delivery strategies.

Hence, Upper’s advanced features, easy-to-use interface, and excellent customer support make it a top choice for last-mile delivery routing.

Upper’s Milestone

Using Upper’s routing features, a client experienced a 300% increase in daily delivery capacity, highlighting the significant impact on operational efficiency and customer satisfaction.

2. Onfleet

Aspects	Details
Best for	Mid- to large-scale businesses needing advanced delivery management software
Ease of use	Complex for new users to navigate
User ratings	4.6 (93 reviews)
Pricing	Starts at $149/month
Free trial	14-day free trial
Available on	iOS, Android
Route quality	Real-time traffic data helps optimize routes, though some ETA inaccuracies may still happen

Onfleet is an advanced last-mile delivery platform that simplifies routing operations and boosts efficiency. The optimization is done automatically using a routing algorithm that calculates the optimal route to reduce the overall length of the delivery route.

Its ability to auto-assign tasks (orders) and enhance transparency through features like integrated driver chat stands out.

Onfleet supports unlimited dispatcher and driver seats at no additional cost, making it a strong choice for businesses needing scalable solutions.

Feature/Criteria
Pricing model	Task/delivery based	Per user based
No of tasks (route creation)	2,000-5,000 (based on plan)	Unlimited
Discount offered	No discount	Flat 20% on annual billing
Free route planner
Contact/address book
Customization	Limited	Extensive
Vehicle capacity optimization
Proof of delivery (POD)
Zoning/Service areas
Driver-dispatcher chat

Feature/Criteria Onfleet Upper
Pricing model

Task/delivery based

Per user based
No of tasks (route creation)

2,000-5,000 (based on plan)

Unlimited
Discount offered

No discount

Flat 20% on annual billing
Free route planner
Contact/address book
Customization

Limited

Extensive
Vehicle capacity optimization
Proof of delivery (POD)
Zoning/Service areas
Driver-dispatcher chat
Try Upper for FREE No credit card required

Interested in Onfleet?

We’ve explored all its features to give you a complete overview—dive into our detailed review of Onfleet to understand what the tool has to offer.

3. Tookan

Aspects	Details
Best for	On-demand delivery businesses and fleet management
Ease of use	Easy navigation
User ratings	4.2 (74 reviews)
Pricing	Starts at $29 per month
Free trial	14-day free trial
Available on	Android, iOS, Web
Route quality	Efficient with real-time updates

Tookan is a delivery management software that simplifies task creation, driver assignments, and real-time monitoring, helping businesses improve their delivery processes.

By offering features like route optimization, automation, and real-time last mile visibility, Tookan enhances both B2C and B2B delivery operations, boosting overall efficiency.

However, if you’re considering Tookan alternatives, you might find similar features at lower prices.

Feature/Criteria
Pricing model	Task-based	Per user based
No of tasks (route creation)	Limited	Unlimited
Discount offered	Check with the sales team	Flat 20% on annual billing
Free route planner
Contact/address book
Customization	Limited	Extensive
Vehicle capacity optimization	Basic	Advanced
Proof of delivery (POD)
Zoning/Service areas	Limited	Robust zoning and service area management
Driver-dispatcher chat

Feature/Criteria Tookan Upper
Pricing model

Task-based

Per user based
No of tasks (route creation)

Limited

Unlimited
Discount offered

Check with the sales team

Flat 20% on annual billing
Free route planner
Contact/address book
Customization

Limited

Extensive
Vehicle capacity optimization

Basic

Advanced
Proof of delivery (POD)
Zoning/Service areas

Limited

Robust zoning and service area management
Driver-dispatcher chat
Try Upper for FREE No credit card required

4. Route4Me

Aspects	Details
Best for	Businesses needing flexible pricing and add-ons
Ease of use	Not as smooth or user-friendly as Onfleet or Upper
User ratings	4.5 (388 reviews)
Pricing	Starts at $200 per month
Free trial	7-day free trial
Available on	Android, iOS, Web
Route quality	Route4Me generally provides good route quality; however, manual adjustments may be needed for optimal results in some cases.

If you need a flexible last-mile delivery solution with a pay-as-you-go model, Route4Me might be your best option. It offers various subscription packages tailored to your business’s size and needs, ensuring you only pay for what you use.

With real-time schedule adjustments and dynamic vehicle routing, it optimizes routes for maximum efficiency, whether trucks, vans, or trailers are used.

Route4Me’s patented routing engine creates efficient delivery routes that consider traffic, time windows, vehicle capacity, and stop priorities.

PRO TIP: For a complete view of available options, consider comparing Route4Me with Upper to determine which solution aligns best with your specific requirements.

Feature/Criteria
Pricing Model	Subscription-based	Per user based
Route optimization	Not in the base plan
Real-time tracking	Less reliable	More than Route4Me
Route simulation
Curbside delivery support	Expensive (add-ons)
Swap routes
Vehicle capacity optimization	Expensive (add-ons)	Reasonable (add-ons)
Proof of delivery (POD)
Zoning/Service Areas
API integration
Dedicated customer support

Feature/Criteria Route4Me Upper
Pricing Model

Subscription-based

Per user based
Route optimization

Not in the base plan
Real-time tracking

Less reliable

More than Route4Me
Route simulation
Curbside delivery support

Expensive (add-ons)
Swap routes
Vehicle capacity optimization

Expensive (add-ons)

Reasonable (add-ons)
Proof of delivery (POD)
Zoning/Service Areas
API integration
Dedicated customer support
Try Upper for FREE No credit card required

5. TrackPOD

Aspects	Details
Best for	Businesses looking for proof of delivery management
Ease of use	Consistent across platforms
User ratings	4.7 (132 reviews)
Pricing	Starts at $29 per month
Free trial	7-day free trial
Available on	Android, iOS
Route quality	Efficient routes with minor manual adjustments for optimal performance

Track-POD is all-in-one software intended to streamline the entire delivery process, address last mile delivery challenges, and provide an exhaustive record of each delivery.

It offers multiple POD collection options: e-signatures (allowing recipients to sign for deliveries digitally), COD confirmation (for cash-on-delivery orders), and barcode/QR scanning (to manage and verify items during delivery).

Advanced routing algorithms, proof of delivery templates, real-time courier tracking, and detailed analytics are essential tools for businesses needing end-to-end delivery management.

Feature/Criteria
Advanced routing	Not available in the standard plan	Available in all plans
Customization
Live driver tracking
Parcel info
Route swapping
Customer notifications
Customer support
Proof of Delivery (POD)
Zoning/Service areas
Set stop priority

Feature/Criteria TrackPOD Upper
Advanced routing

Not available in the standard plan

Available in all plans
Customization
Live driver tracking
Parcel info
Route swapping
Customer notifications
Customer support
Proof of Delivery (POD)
Zoning/Service areas
Set stop priority
Try Upper for FREE No credit card required

6. Routific

Aspects	Details
Best for	Small to medium-sized businesses managing frequent multi-stop deliveries
Ease of use	The interface is clean but lacks guidance for new users.
User ratings	4.9 (131 reviews)
Pricing	Starting at $49/month per vehicle
Free trial	7-day free trial
Available on	Android, iOS
Route quality	Routific’s route quality was satisfactory, but despite reducing delivery times, there were occasional inefficiencies and overlaps.

Routific simplifies last-mile delivery with clear multi-stop routes and detailed views of start points, stops, and delivery instructions, making it a reliable choice for improving efficiency.

Its integration with eCommerce systems simplifies workflows and reduces errors, while real-time traffic-aware routing helps avoid delays and ensures timely deliveries.

The lack of barcode scanning and order-taking functionality is a drawback, leading users to consider alternatives to Routific for their needs.

Feature/Criteria
Route optimization
OCR scanner
Active driver tracking
Multi depot planning
Free route planner
Contact/address book
Detailed reporting	Not available in the basic pricing tier
Zoning
Vehicle capacity optimization
In-app driver chat
Proof of delivery (POD)

Feature/Criteria Routific Upper
Route optimization
OCR scanner
Active driver tracking
Multi depot planning
Free route planner
Contact/address book
Detailed reporting

Not available in the basic pricing tier
Zoning
Vehicle capacity optimization
In-app driver chat
Proof of delivery (POD)
Try Upper for FREE No credit card required

Make Your Delivery Workflow Smoother and More Efficient

Opt for Upper to simplify route planning, enhance resource efficiency, and access valuable analytics, allowing you to command your deliveries and exceed customer expectations.

7. Onro

Aspects	Details
Best for	Both batch and on-demand delivery businesses
Ease of use	An intuitive and user-friendly interface
User ratings	5.0 (6 reviews)
Pricing	Starts at $239/month
Free trial	N/A
Available on	Android, iOS
Route quality	Onro’s route optimization is reliable and efficient, though occasional lags may occur when automating many workflows.

Onro is a powerful last-mile delivery SaaS platform that automates and optimizes operations with an easy-to-use dispatch panel and smooth courier tracking.

Onro excels in customizing workflows, though minor lags may occur with extensive automation.

Onro’s scalability, easy interface, and great support make it ideal for businesses in grocery delivery, retail, and eCommerce while improving customer experiences.

Feature/Criteria
Route optimization	Basic	Advanced
OCR scanner
Detailed reporting
Multi depot planning
Contact/address book	Limited	Extensive
Proof of delivery (POD)
Vehicle capacity optimization
Customization		Extensive
Free route planner
Driver-Dispatcher chat

Feature/Criteria Onro Upper
Route optimization

Basic

Advanced
OCR scanner
Detailed reporting
Multi depot planning
Contact/address book

Limited

Extensive
Proof of delivery (POD)
Vehicle capacity optimization
Customization

Extensive
Free route planner
Driver-Dispatcher chat
Try Upper for FREE No credit card required

Recommendation: Onro is ideal for small businesses needing efficient route optimization and management for multiple vehicles.

8. DispatchTrack

Aspects	Details
Best for	Companies needing comprehensive last-mile delivery management
Ease of use	Complex for new users to navigate
User ratings	4.7 (22 reviews)
Pricing	Not disclosed
Free trial	Yes
Available on	Android, iOS
Route quality	Delivers efficient route quality with robust algorithms, particularly effective for larger operations.

DispatchTrack is a last-mile delivery solution for truckers with a focus on sustainability, thereby reducing last mile delivery costs.

Its AI-powered route optimization impressed us with accurate ETAs and easy manual adjustments, but its complexity and potential bugs could be challenging for last-mile logistics.

The scheduling and real-time tracking features provide automatic ETA updates for customers. Additionally, the driver mobile app simplifies proof of delivery collection and reporting, enhancing delivery data analysis.

Feature/Criteria
Pricing model	Quotation based	Per user based
Discount offered	Not publicly disclosed	Flat 20% on annual billing
Free route planner
Contact/address book
Customization	Extensive	Extensive
Vehicle capacity optimization
Proof of delivery (POD)
Customer self-scheduling	Yes	Limited
Mobile app
Customer notifications

Feature/Criteria DispatchTrack Upper
Pricing model

Quotation based

Per user based
Discount offered

Not publicly disclosed

Flat 20% on annual billing
Free route planner
Contact/address book
Customization

Extensive

Extensive
Vehicle capacity optimization
Proof of delivery (POD)
Customer self-scheduling

Yes

Limited
Mobile app
Customer notifications
Try Upper for FREE No credit card required

9. OptimoRoute

Aspects	Details
Best for	Businesses managing high volumes of deliveries and pickups
Ease of use	User-friendly with an intuitive interface
User ratings	4.6 (153 reviews)
Pricing	Starts at $39/month
Free trial	30 days free trial
Available on	Android, iOS, and Web
Route quality	OptimoRoute plans routes efficiently but can sometimes give wrong ETAs and perform poorly in weak network areas.

OptimoRoute automates route planning for last-mile deliveries. You enter addresses and details like delivery times and vehicle types, and it creates efficient routes for you.

We found that it not only optimized routes effectively but also assigned them to drivers based on their service hours, destination distances, and skills.

The software’s flexibility in making last-minute route adjustments and its ability to plan routes for up to 5 weeks further enhance its value.

Feature/Criteria
Pricing model	Per driver based	Per user based
Data import
Discounts	Only 10%	Flat 20% on annual billing
Addresses (credits)	Limited	Unlimited
Curbside delivery
Route scheduling
Parcel location and info
Bar code scanning
Stops priority via color coding
Proof of delivery (POD)
In-app navigation
API integration

Feature/Criteria OptimoRoute Upper
Pricing model

Per driver based

Per user based
Data import
Discounts

Only 10%

Flat 20% on annual billing
Addresses (credits)

Limited

Unlimited
Curbside delivery
Route scheduling
Parcel location and info
Bar code scanning
Stops priority via color coding
Proof of delivery (POD)
In-app navigation
API integration
Try Upper for FREE No credit card required

Want a Better Way to Optimize Routes?

Don’t let slow software and inaccurate routing hold you back. Upper delivers advanced route planning and real-time tracking that outperform OptimoRoute.

Hence, these top last mile delivery apps can greatly enhance your operations and boost efficiency throughout 2024.

How Do You Choose a Last Mile Delivery Software?

Choosing the right last-mile software is crucial for improving operations and enhancing customer satisfaction. Here are some essential points to consider:

Choose software with advanced route optimization algorithms that optimize routes, reduce driving time and fuel costs, and offer real-time traffic and weather updates.
Opt for software with efficient dispatching and automated route assignment. Ensure it includes mobile app features for drivers and real-time communication.
Select software with flexible delivery scheduling and dynamic time management to adapt to client needs and maintain efficient schedules.
Use last mile delivery solutions for geofencing and GPS tracking for on-time deliveries and proactive management. Ensure the software provides accurate client updates and quick issue resolution.

PRO TIP: Take advantage of our blog post on how to improve last-mile delivery tracking for valuable insights!

Choose software that automatically sends delivery updates and ETAs, and offers customizable notification templates to enhance the customer experience.
Look for software with robust proof of delivery features, like barcode scanning and photo verification, and integration with electronic signature capture for better transparency and compliance.

Focusing on these factors can help you find last-mile delivery software that meets your needs and enhances your operations.

Experience Seamless Delivery Management

Switch to Upper for streamlined route planning, efficient resource allocation, and comprehensive analytics.

Frequently Asked Questions

What should you look out for in last-mile logistics software?

Here are some essential features in a last-mile logistics platform: a real-time web dashboard, automatic driver dispatch, a last-mile delivery route optimization platform, robust analytics and reporting, important metrics, and availability on all devices.

How is long-distance shipping different from last-mile delivery?

Long-distance shipping involves transporting goods over large distances, often between cities or countries, with delivery times of one to a few days. In contrast, last-mile delivery focuses on short-distance deliveries within the same city or region, often ensuring same-day or immediate service.

Which is the best last-mile delivery management software solution?

Different solutions cater to businesses in slightly different ways. Amongst the abovementioned, Upper is the best choice for all-rounded management software. It is affordable, manageable, highly optimized, and provides a better delivery experience.

What does last-mile delivery do?

It guides the owners to achieve the desired business goals with fewer resources. It also helps them improve the customer experience and make last-mile operations smooth. It creates a simpler route plan for the driver to carry out multiple deliveries in a short time.

What are the advantages of using last-mile delivery software?

The last-mile delivery software lets you operate last-mile while considering road and weather conditions. Therefore, it will reduce operational costs and save valuable time for business owners. Minimizing the last-mile delivery cost will help you achieve your business’s financial goals.

Can I try the last-mile delivery software before committing to a purchase?

Yes, you can try last-mile delivery software before committing to a purchase. Many software providers offer trial periods or demos for prospective customers to test the software. You can even try a 7 days free trial to experience its advanced features and functionalities firsthand.

What are the future trends of last-mile delivery?

Future trends in last-mile delivery include increased use of autonomous vehicles and drones, enhanced route optimization with AI, and greater emphasis on eco-friendly solutions. These innovations aim to improve efficiency, reduce costs, and minimize environmental impact.

Take Your Step Towards Last-Mile Delivery Excellence

Choosing the right last-mile delivery software is crucial for streamlining your operations and enhancing efficiency. With the right tool, you can transform how you handle scheduling, route planning, and communication with drivers and customers.

Among the top contenders for 2024 Upper stands out as a complete solution designed to address all your delivery needs. From optimizing routes to improving driver coordination, Upper offers features that can significantly boost your operational efficiency.

Want to see it in action? Try Upper with our free trial or schedule a demo to experience how it can revolutionize your delivery process.

The Best Last-Mile Delivery Software of 2024