9 Food Delivery Trends That Will Change The Food Delivery Industry

The global online food delivery services market reached $126.91 billion in 2021 from $115.07 billion in 2020 at a CAGR of 10.3%. The growth is mainly due to the restrictive containment measures involving social distancing, remote working, and adopting new and technologically advanced trends in the food industry.

So, you must be curious to know about such recent trends that are hitting the food industry. Right? Continue reading this blog and find the top food delivery trends with examples, making it easy for you to include such trends in your business.

Let’s highlight some of the best food delivery trends along with their examples that help you to improve your business productivity.

  1. Using Drones for Food Delivery

    What did you say? Drones. Can we use drones for food delivery?

    Yes, you can quickly deliver food to your customers by accelerating delivery times and reducing human costs. 

    Drone delivery is becoming the best trend for the food industry as it performs less contact with other individuals while meeting consumer demands for timely and cost-effective delivery.

    In addition, this type of delivery could support changing consumer behaviors over the long term as per the interest in eCommerce platforms. U.S. e-commerce is increasing at a rate of 17.9% annually.

    U.S. e-commerce is increasing

    In addition, restaurant delivery services are another area likely to experience significant growth. 

    Some of the best examples of companies using drones for delivering food to customers are mentioned below.

    • Domino

      Dominos DRU Drone

       source: fortune.com

      In November 2016,  a New Zealand couple received the first food delivery through a drone in the world. They ordered Peri-Peri Chicken and Chicken and Cranberry pizzas, and within less than 5 minutes, the order touched down.

      Mr. Meij, CEO and Managing Director of Domino’s Group, states that drone delivery services are an integral part of pizza delivery. This technology enables you to safely decrease delivery time and distance by travelling straight to customers’ houses by avoiding road congestion and traffic signals.

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    • Uber Eats

      Uber Eats

      Source: techcrunch.com

      On 30 July 2019, it was the day when UberEats went off for a trial of first food delivery. They performed testing in a high-density urban area with the help of ModalAI. A drone equipped with VOXEL, a powerful yet lightweight computing platform with 4G cellular connectivity, performed delivery operations.

      The working of this innovative drone goes like this:

      • A customer orders food
      • The restaurant will prepare the meal 
      • Load the meal onto a drone
      • The drone will then take off, fly and land at a predetermined drop-off location

      The new drone design is capable of transporting meals for up to two people and is equipped with six rotors. The drone can travel up to 18 miles in three six-mile segments: up to six miles to the restaurant, up to six miles from the restaurant to the client, and up to six miles back to the launch location.

      Not only food delivery but this drone is also used for online grocery delivery purposes too.

    • Google Wing

      Google Wing

      Source: qz.com

      Wing, a drone delivery system by Google, played a significant role in delivering medicines and toilet papers, especially to Virginia, USA, during the global pandemic.

      Alphabet Inc, Google’s parent drone delivery service company, ran multiple testing programs just before the COVID-19 pandemic. It’s commonly known by the name “Wing.”

      Wings, nowadays, are delivering medicines, baby food, toilet papers, and other household items. Thus, wings provide an efficient way for local businesses to reach their customers in a time when limiting human-to-human contact is essential.

    • Amazon

      Amazon Prime Air

      Source: independent.co.uk

      Amazon, one of the biggest eCommerce companies globally, initiated the idea of delivering foods to its potential customers using unmanned aerial vehicles (UAVs). As a result, they invented Amazon Prime Air.

      With its drones guided by GPS systems, Prime Air helps food businesses to deal with the last mile delivery process. Amazon has full potential to deal with the consumer trends and give a leg up on other logistics companies using drone delivery services. 

  2. Using Robots for Food Delivery

    A special thanks to robots as they have made the online ordering and food delivery more accessible and more manageable.

    Robot delivery service can be a long-term solution providing a technologically advanced solution in terms of delivery automation. It offers a drastic enhancement in business productivity by delivering speed, quality, and scale while reducing congestion and carbon emission.

    • DoorDash


    Source: engadget.com

    This robot possesses the capacity to carry 22lbs of food. 

    The good part of this robot is that its compartment is locked during the delivery time. The reason behind it is that no one else can steal the food or make any changes. 

    Once the robot arrives at the destination point, DoorDash sends a text message with a link to the recipient to unlock the robot. 

  3. Contactless Delivery

    More than a year into this global pandemic, almost all the food businesses are working hard to stay in business to provide customer loyalty. 

    Owing to strict social distancing regulations, the emergence of contactless delivery is one of the best delivery models that many food industries have accepted. In this model, a delivery worker puts an order outside the customer’s front door to avoid personal contact. This effectively eliminates the risk of acquiring the COVID-19 virus.

    The contactless delivery provides you with features like:

    • Contactless pickups
    • Contactless payment
    • Contactless proof of deliveries 
    • Temperature tracking 
  4. Adopting Smart Technology

    • Twitter is the best tool to promote your restaurant or food business
    • Your customers can directly order food by just making a tweet.
    • Using social media channels like Twitter, your business easily possesses exposure to enhance online sales and brand awareness.
    • With a Twitter business account, you can list multiple ideas for promoting your business and customer communications.
    • The best example is Domino. Domino’s Pizza was one of the first food providers to conquer the Twitterverse. The customers can easily order pizza by just tweeting a pizza emoji to the company’s Twitter account.
    Virtual Assistant
    • Chatbots, an AI-powered software solution, makes the business process and user conversations easier.
    • Chatbots help to process and customize food orders quickly. The customer receives real-time information instantly.
    • Domino has created a pizza bot named “Dom.” Customers find more convenience by just sending the order to Dom and requesting food with a single word.
    • Many food delivery platforms have integrated with Android and Apple smart devices.
    • Customers can order meals from their wrists in a few clicks. That’s cool.
    • Domino was the first to launch a smartwatch app for Android watches that drastically simplifies ordering.
    Smart TV
    • Your customers can easily book orders while relaxing in bed and enjoying popcorn.
    • For example, Papa John uses Apple TV to display the menu for the customers. So, the customers just have to select their orders and even make contactless payments.
    • Another example is TVtakeaways that provides the same offerings. It directly integrates with Samsung’s Smart TV operating system, and the customers having Samsung TV can easily avail of these offers.
    Using self-driving cars
    • Yes, you can even book your favourite order from your car.
    • In collaboration with Accenture and Visa, Pizza Hub initiated the concept of a pizza ordering system, especially for the customers who want to order from their car.
    • With its active integration in your customer’s car dashboard, Visa Checkout allows them to order the food by voice.
    Order with your eyes
    • Shocked? Order your food with eyes? How’s that possible?
    • Pizza Hut has come up with an innovative idea that can read the customer’s mind and not their thoughts.
    • The company has designed an interactive menu, “Subconscious menu,” specially built on eye-tracking technology.
  5. A Rise in Food Delivery Subscriptions

    Food delivery subscriptions are an ideal choice for online food deliveries as well as the millennial generation.

    Millennials are the first generation that would have very less restaurant visits or rather stay in than go out. They prefer to dine in with a reusable or compostable packaging meal kit to their door.

    Consumers are making use of the subscription boxes to try a new or specific world cuisine and currently it is on-growing demand in the food market. Moreover, with the increasing number of customers for various food sources, there has been the continued growth of specialized food subscriptions.

    With the increased number of online orders from customers, there has been an unprecedented opportunity to enhance delivery revenue and customer reach. One of the biggest challenges will be to balance the customer data and customer demand to meet the delivery expectation. 

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  6. Using Food Delivery Management Software

    If you’re a small business owner or have just started your food delivery business, it’s easy for you to deliver food in local areas. As a result, you’ll require fewer full-time employees. But what happens if you have hundreds of orders to fulfill in a day? That’s a daunting one. Right?

    To overcome such complexities, it’s better to include food delivery management software in your business. Some of the unique features of this management software include:

    • Easily manage and track the food deliveries
    • Enhance the customer experience 
    • Tracking status of your employees
    • Help you deliver food faster and safely
    • Manage your drivers smoothly
    • Enhance your business productivity
    • Keep your customers happy

    The biggest challenge for you is maintaining the rising number of delivery routes and delivery flows, especially those handled by third-party providers or drive-thru. In addition, you need to stay ahead to measure, analyze and improve your daily business operations by having accurate data collections.

    With perfect food delivery management software, you can quickly gain full visibility into delivery operations and make flawless deliveries for your customers. 

    Along with this software solution, you can even adopt a route planning and optimization software like Upper Crew which makes it easy to create route plans for multiple drivers at once. One of its prime customers, Chef Nicole, who runs a healthy meal-kit delivery business, saves 10 hours per week and delivers 3x more meals with Upper Crew.

    You can check out this video where he is sharing his experience about how his business is delivering 3x faster deliveries by including Upper Crew. Moreover, you can also read his complete success story like how Upper Crew helped his meal delivery business to grow by bounds.

  7. Parachute Delivery

    Wow! One more innovative trend. And that is parachute delivery.

    Parachute Delivery

    Source: rubugarage.com

    As the name suggests, it is one of the best tech giants that help you to deliver food to your customers either on the ground or balcony using a parachute. 

    Once the customer makes the order, he/she needs to wait for delivery on the ground or balcony by taking an object representing “X” at the specified time. 

    The first company situated in Melbourne initiated this concept of parachute delivery. It allows the customers to order toasties using PayPal. 

  8. Using Big Data

    Big data is a massive technology for data collection and analysis. It helps you to create and maintain the customer data even if they are in hundreds or thousands.

    Having such information makes it easy for you to offer them the best offerings and discounts to the customers. Big Data helps your food delivery business in many ways like:

    • Provides you with real-time traffic
    • Allows you to check the purchasing history
    • Get real-time reviews on social media channels
    • List of cart items
    • Various comments on social networks
  9. Virtual Kitchens

    Virtual kitchens mean restaurants without a dining area. They are most commonly known by the name ghost, dark, or cloud kitchens.

    Generally, the virtual kitchen depends on a limited geographical range and customer demand. However, as compared to traditional restaurants, ghost kitchen helps your business in many ways like:

    • It has a lower operational cost, lower risks, more efficiency, and more flexibility
    • Lower overheads and increased dramatically profit margin
    • Quicker, more efficient service
    • More excellent business and operation flexibility
    • More scope to experiment
    • Ability to meet an increase in food delivery demands
    • Exposure to a broader audience 

    These were the best food delivery trends that will take the future of the online food delivery industry to the next level. Moreover, you can even explore food delivery business ideas that help you to achieve great success in your business.

    Still, if you have any questions about the food delivery industry or its related trends, we have highlighted frequently asked questions in the next section.


Yes. Food delivery is a trend. According to the ehl.edu survey, there is a growing demand for takeaway services (31% increase from 2018 to 2030). Moreover, this type of service will partly shift from dinnertime to lunchtime.

  • DoorDash
  • Postmates
  • Uber Eats
  • GrubHub
  • goPuff
  • Skip The Dishes


Well!! That’s not the end of food delivery trends.

To stay ahead in food industry competition, it is better to be aware of the latest technology revolution and follow these trends in delivering food to your consumers. Apart from these food delivery trends, planning and optimization of multiple delivery routes is also an important trend in the food delivery industry. You can make faster deliveries and make your customers happy.

To make faster deliveries, all you can do is plan routes and optimize those routes using route planner software like Upper Route Planner that helps you plan and optimize routes in real-time. This saves more time and money with every trip for sure.